Cannot print SSRS reports

We just recently began having an issue printing our SSRS reports. InfoMaker reports are fine. When clicking the printer icon on the SSRS report, nothing happens. We are on RAMP and I have double checked our Connection Properties and all the settings in Security and cannot find an answer. Any Hints on what I am  missing?

Thanks,

Janna

Parents
  • Thanks!

     

    Janna

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Joseph Shafranek
    Sent: Friday, May 02, 2014 1:33 PM
    To: Ellis, Janna
    Subject: Re: [Tessitura Technical Forum] Cannot print SSRS reports

     

    Hi Janna;

    We had the same issue i put in a support ticket and found out it is a  known issue with printing SSRS on workstations that are running Internet Explorer 11.  Something in the way the two programs interact keep the Print Menu from popping open within the application.
     
    The workarounds are to either use the Ctrl+P command to print the pages, or to save as a PDF and then print the PDF
    .

    The best way i found was to save a pdf and print it.

    Joe

    From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com>
    Sent: 5/2/2014 12:16:16 PM

    We just recently began having an issue printing our SSRS reports. InfoMaker reports are fine. When clicking the printer icon on the SSRS report, nothing happens. We are on RAMP and I have double checked our Connection Properties and all the settings in Security and cannot find an answer. Any Hints on what I am  missing?

    Thanks,

    Janna




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Thanks!

     

    Janna

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Joseph Shafranek
    Sent: Friday, May 02, 2014 1:33 PM
    To: Ellis, Janna
    Subject: Re: [Tessitura Technical Forum] Cannot print SSRS reports

     

    Hi Janna;

    We had the same issue i put in a support ticket and found out it is a  known issue with printing SSRS on workstations that are running Internet Explorer 11.  Something in the way the two programs interact keep the Print Menu from popping open within the application.
     
    The workarounds are to either use the Ctrl+P command to print the pages, or to save as a PDF and then print the PDF
    .

    The best way i found was to save a pdf and print it.

    Joe

    From: Janna Ellis <bounce-jannaellis6942@tessituranetwork.com>
    Sent: 5/2/2014 12:16:16 PM

    We just recently began having an issue printing our SSRS reports. InfoMaker reports are fine. When clicking the printer icon on the SSRS report, nothing happens. We are on RAMP and I have double checked our Connection Properties and all the settings in Security and cannot find an answer. Any Hints on what I am  missing?

    Thanks,

    Janna




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data