We just recently began having an issue printing our SSRS reports. InfoMaker reports are fine. When clicking the printer icon on the SSRS report, nothing happens. We are on RAMP and I have double checked our Connection Properties and all the settings in Security and cannot find an answer. Any Hints on what I am missing?
Thanks,
Janna
Do you know if anything has changed on the terminal services box you connect to. E.g. has it been rebuilt, or the version of ssrs been upgraded to sql ssrs 2012/14
When you click print on a ssrs report it checks if you have the right version of the ssrs print control installed. Normally it will pop-up and prompt you to install the new control, but these alerts might be switched off on RAMP. This is only installed once per machine - not per user.
As its all hosted, log a call with Tess helpdesk and they will be able to get it sorted