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RSVP program

Jan LaRocque
$organization

The Houston Symphony is interested in knowing if anyone uses an online RSVP system that connects to Tessitura.  We want to provide our patrons with the ability to reply to an invitation via a website, and then upload the data into Tessitura.

If so, what is the name of the program?   How does it update Tess?  How well does it work?

Thank you,

Jan LaRocque

Houston Symphony

  • $organization

    Jan,

    If you use mail2, you might want to take a look at their latest newsletter that just came out this morning!!  It's specifically about using mail2 to integrate RSVPs into Special Events in Tessitura.  I'm not sure if that's what you were looking for or if you have mail2, but worth taking a look if you do.  

    http://www.mail2.lynch2.com/newsletters/mail2_and_Special_Activities

    Teresa
    AT&T Performing Arts Center 

  • $organization in reply to Teresa Dean

    Thanks, Teresa.   That is exactly what we are looking for, but we don't use Mail2.   Do you?   How is it working for you?   We are currently using WordFly.

    Jan

  • $organization

    Jan,

     

    We do have mail2 and love it.  I don’t believe our Devo dept has used the new feature yet.  I forwarded the newsletter to them earlier today and my hope is that they will give it a try soon.  If the feature is like everything else with mail2….we will love it!

     

    Teresa

    AT&T Performing Arts Center

     

  • $organization
    We use mail2 and it seems to work fine. However, being that it only uses special activities' for invites we did build a in household custom system to allow to RSVP for events via email invitations. I will be more than happy to share the process with you.
  • $organization

    Hi Sarah,

     

    I’d be curious to learn how you set this up.

     

    Description: http://www.mtc.mb.ca/images/rmtc.png

     

    Michael Joyal, Development Data Manager
    ROYAL MANITOBA THEATRE CENTRE
    Direct 204 954 6411| Fax 204 947 3741
    Box Office 204 942 6537 | 877 446 500

    ROYALMTC.CA | WINNIPEGFRINGE.COM

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sarah Coffey
    Sent: February-09-17 10:33 PM
    To: mjoyal@royalmtc.ca
    Subject: Re: [Tessitura Development Forum] RSVP program

     

    Hi Jan,

    It is possible to do this using Wordfly.  That Malthouse Theatre do this, and we have been trialling it at STC, but haven't put it into production yet.  I'd be happy to give you details on how we have set it up if you're interested.

    Cheers
    Sarah

    From: Jan LaRocque <bounce-janlarocque5661@tessituranetwork.com>
    Sent: 10/8/2013 9:25:12 AM

    The Houston Symphony is interested in knowing if anyone uses an online RSVP system that connects to Tessitura.  We want to provide our patrons with the ability to reply to an invitation via a website, and then upload the data into Tessitura.

    If so, what is the name of the program?   How does it update Tess?  How well does it work?

    Thank you,

    Jan LaRocque

    Houston Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I’m interested in this, too. Where do you want the data to go in Tessitura?

     

    Susan Carey | Visitor Services Manager | Wadsworth Atheneum Museum of Art

    (860) 838-4076 | susan.carey@wadsworthatheneum.org

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Michael Joyal
    Sent: Friday, February 10, 2017 10:38 AM
    To: Susan Carey
    Subject: RE: [Tessitura Development Forum] RSVP program

     

    Hi Sarah,

     

    I’d be curious to learn how you set this up.

     

    Description: http://www.mtc.mb.ca/images/rmtc.png

     

    Michael Joyal, Development Data Manager
    ROYAL MANITOBA THEATRE CENTRE
    Direct 204 954 6411| Fax 204 947 3741
    Box Office 204 942 6537 | 877 446 500

    ROYALMTC.CA | WINNIPEGFRINGE.COM

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sarah Coffey
    Sent: February-09-17 10:33 PM
    To: mjoyal@royalmtc.ca
    Subject: Re: [Tessitura Development Forum] RSVP program

     

    Hi Jan,

    It is possible to do this using Wordfly.  That Malthouse Theatre do this, and we have been trialling it at STC, but haven't put it into production yet.  I'd be happy to give you details on how we have set it up if you're interested.

    Cheers
    Sarah

    From: Jan LaRocque <bounce-janlarocque5661@tessituranetwork.com>
    Sent: 10/8/2013 9:25:12 AM

    The Houston Symphony is interested in knowing if anyone uses an online RSVP system that connects to Tessitura.  We want to provide our patrons with the ability to reply to an invitation via a website, and then upload the data into Tessitura.

    If so, what is the name of the program?   How does it update Tess?  How well does it work?

    Thank you,

    Jan LaRocque

    Houston Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I’d love to hear about this as well!

     

    Amy Britt

    Development Associate, Annual Fund

    Walker Art Center

    612.375.5838

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sarah Coffey
    Sent: Thursday, February 09, 2017 10:32 PM
    To: Britt, Amy
    Subject: Re: [Tessitura Development Forum] RSVP program

     

    Hi Jan,

    It is possible to do this using Wordfly.  That Malthouse Theatre do this, and we have been trialling it at STC, but haven't put it into production yet.  I'd be happy to give you details on how we have set it up if you're interested.

    Cheers
    Sarah

    From: Jan LaRocque <bounce-janlarocque5661@tessituranetwork.com>
    Sent: 10/8/2013 9:25:12 AM

    The Houston Symphony is interested in knowing if anyone uses an online RSVP system that connects to Tessitura.  We want to provide our patrons with the ability to reply to an invitation via a website, and then upload the data into Tessitura.

    If so, what is the name of the program?   How does it update Tess?  How well does it work?

    Thank you,

    Jan LaRocque

    Houston Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    I’ve not tried it, but I found some information here

     

    https://support.wordfly.com/hc/en-us/articles/204768664-How-can-I-set-up-an-RSVP-email-Tessitura-integration-

     

    Beth

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Amy Britt
    Sent: 10 February 2017 16:25
    To: Beth Harvey
    Subject: RE: [Tessitura Development Forum] RSVP program

     

    I’d love to hear about this as well!

     

    Amy Britt

    Development Associate, Annual Fund

    Walker Art Center

    612.375.5838

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sarah Coffey
    Sent: Thursday, February 09, 2017 10:32 PM
    To: Britt, Amy
    Subject: Re: [Tessitura Development Forum] RSVP program

     

    Hi Jan,

    It is possible to do this using Wordfly.  That Malthouse Theatre do this, and we have been trialling it at STC, but haven't put it into production yet.  I'd be happy to give you details on how we have set it up if you're interested.

    Cheers
    Sarah

    From: Jan LaRocque <bounce-janlarocque5661@tessituranetwork.com>
    Sent: 10/8/2013 9:25:12 AM

    The Houston Symphony is interested in knowing if anyone uses an online RSVP system that connects to Tessitura.  We want to provide our patrons with the ability to reply to an invitation via a website, and then upload the data into Tessitura.

    If so, what is the name of the program?   How does it update Tess?  How well does it work?

    Thank you,

    Jan LaRocque

    Houston Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


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    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


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  • $organization

    We use mail2 - and we're very happy with the RSVP functionality.  It integrates well with Tessitura and updates Activities in real time.  If the "Manage Special Activities" utility has been used to add the Activity to a List of people but someone other than a person on the List replies, it adds the activity to the constituent record.  If you have a DBA, you can update the stored procedure behind the functionality to offer a range of responses - rather than "Yes" or "No" to the "Are you attending...?" question.  mail2 also offers you the ability to collect other data such as the number of attendees and notes (which we often use for dietary requirements, etc).

    Martin 

  • $organization

    Good morning Sarah,

     

    I would be very interested in receiving the details regarding set up too.

     

    Thank you.

     

    Best regards,

     

    Brian Columbus

    Director of Development Operations

     

    cid:2ECCA01C-F302-4878-81D3-558224031D8F@phub.net.cable.rogers.com

     

    212 King Street West, 6th Floor

    T. 416. 593.7769 X 394 

    F. 416.977.2912

     

    TSO.CA | TSOUNDCHECK.COM

    @torontosymphony | facebook.com/torontosymphonyorchestra

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sarah Coffey
    Sent: Thursday, February 09, 2017 11:38 PM
    To: bcolumbus@tso.ca
    Subject: Re: [Tessitura Development Forum] RSVP program

     

    Hi Jan,

    It is possible to do this using Wordfly.  That Malthouse Theatre do this, and we have been trialling it at STC, but haven't put it into production yet.  I'd be happy to give you details on how we have set it up if you're interested.

    Cheers
    Sarah

    From: Jan LaRocque <bounce-janlarocque5661@tessituranetwork.com>
    Sent: 10/8/2013 9:25:12 AM

    The Houston Symphony is interested in knowing if anyone uses an online RSVP system that connects to Tessitura.  We want to provide our patrons with the ability to reply to an invitation via a website, and then upload the data into Tessitura.

    If so, what is the name of the program?   How does it update Tess?  How well does it work?

    Thank you,

    Jan LaRocque

    Houston Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Thanks very much for this, Martin!

     

    Amy Britt

    Development Associate, Annual Fund

    Walker Art Center

    612.375.5838

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Martin Keen
    Sent: Sunday, February 12, 2017 4:19 PM
    To: Britt, Amy
    Subject: Re: [Tessitura Development Forum] RSVP program

     

    We use mail2 - and we're very happy with the RSVP functionality.  It integrates well with Tessitura and updates Activities in real time.  If the "Manage Special Activities" utility has been used to add the Activity to a List of people but someone other than a person on the List replies, it adds the activity to the constituent record.  If you have a DBA, you can update the stored procedure behind the functionality to offer a range of responses - rather than "Yes" or "No" to the "Are you attending...?" question.  mail2 also offers you the ability to collect other data such as the number of attendees and notes (which we often use for dietary requirements, etc).

    Martin 

    From: Jan LaRocque <bounce-janlarocque5661@tessituranetwork.com>
    Sent: 10/8/2013 9:25:12 AM

    The Houston Symphony is interested in knowing if anyone uses an online RSVP system that connects to Tessitura.  We want to provide our patrons with the ability to reply to an invitation via a website, and then upload the data into Tessitura.

    If so, what is the name of the program?   How does it update Tess?  How well does it work?

    Thank you,

    Jan LaRocque

    Houston Symphony




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Jatin Maniar

    We also do this through WordFly. Invitation emails include buttons with unique links for each of the possible reply options, which then talk to Tessitura to update the activity records.

    The set up is pretty easy, but requires a little bit of custom code to be written into a procedure by your DBA. When I was setting this up, I found that the linked document from WordFly didn't really give all the necessary details-- so if anyone who uses WordFly would like info on our set-up/code, feel free to reach out.

  • $organization

    We are using wordfly as well and I found all reply coming back from wordfly into Tessitura.

     

    Now I have update the activity according to the respond we get from customers.

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sheila Kearney Miller
    Sent: Wednesday, 17 May 2017 6:01 AM
    To: Jatin Maniar <jatinm@australianballet.com.au>
    Subject: RE: [Tessitura Development Forum] RSVP program

     

    We also do this through WordFly. Invitation emails include buttons with unique links for each of the possible reply options, which then talk to Tessitura to update the activity records.

    The set up is pretty easy, but requires a little bit of custom code to be written into a procedure by your DBA. When I was setting this up, I found that the linked document from WordFly didn't really give all the necessary details-- so if anyone who uses WordFly would like info on our set-up/code, feel free to reach out.

    From: Jatin Maniar <bounce-jatinmaniar6810@tessituranetwork.com>
    Sent: 5/16/2017 12:49:56 AM

     

     

    Thank you




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



     

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  • $organization in reply to Sheila Kearney Miller

    Hi Sheila,

    I would love it if you could share your set up info.

    Thanks!

    Caryl