Hello, everyone! Has anyone ever set up tickets as items to be auctioned? We are looking into doing this for concert events. Thanks!
Hi Janis, when the Cleveland Museum of Art's Performing Arts Series donated tickets as part of a silent auction, we put tickets on hold (either with a hold code or we've reserved seats with a comment in the order) and provided a letter to the organization with a description of the performance and instructions with how to redeem the tickets. Then, we issued actual tickets to the winning bidder when s/he contacted our box office manager.
What we've done in the past is to have our Development folks draw up Gift Certificates in Tessitura for the amount of a given ticket / encounter /show, and raffled those off. The guests would then be able to choose their date to visit later on, using the Certificate as payment.
One option (I haven't researched this fully) would be to sell a spot into the performance in question without a constituent, then when the winner(s) are chosen, adding them into that initial order, then sending out a confirmation/set of PAH tickets.
Git Certifs are a great idea! Did you just "pay" for them with a special payment method? Also, anyone know a way to issue them in bulk, or are you creating them one at a time?
We often get requests for tickets to use as a silent auction item or radio giveaway. Our creative team designed a paper voucher that is redeemable for one admission ticket.
When the guests redeems their voucher, the admissions team uses a discount code called Voucher (or you could use a comp price type instead of a discount code) and tracks which specific voucher was redeemed using source codes. We always print the source code on the voucher.
It makes it easy to specify on the voucher what type of ticket it is good for and when it expires without having to limit it to a single performance. Also we can print a bunch quickly.