Packages Online

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

When you go to your test website the landing page is that calendar page with tabs for Single Tickets or Subscription Tickets.  You should see it assuming all of the other web pkg elements have been programmed.  You need to make sure the web subscription MOS is assigned to the packages as well as the keyword TNEW Package. Don’t have publish web dates assigned in the performance set up. 

It took me awhile to get everything just right last year, being our first year to use online pkg.  I really liked the TNEW User Guide documentation to see how to enter the info.  http://www.tessituranetwork.com/tn_express_web_user_guide/TNEW_Left.htm

This year I get to learn about online pkg renewals, wish me luck!

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Shelley –

Do you know how to hide or remove packages from prior seasons?  We only want this season to show up!

Thank you so much for your time!

Beth

Stanford Ticket Office

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

I’m glad you asked that question since I’m about to build my new season and haven’t dealt with that before.  I just went into my Test system and deleted the Web Subscription MOS at the package level and that seemed to take care of it.  Give that a try!

Shelley –

Do you know how to hide or remove packages from prior seasons?  We only want this season to show up!

Thank you so much for your time!

Beth

Stanford Ticket Office

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Shelley –

Hmm…I tried to do that and the past season packages are still there.  Any other thoughts?

Thank you again!

Beth

Stanford Ticket Office

I’m glad you asked that question since I’m about to build my new season and haven’t dealt with that before.  I just went into my Test system and deleted the Web Subscription MOS at the package level and that seemed to take care of it.  Give that a try!

Shelley –

Do you know how to hide or remove packages from prior seasons?  We only want this season to show up!

Thank you so much for your time!

Beth

Stanford Ticket Office

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Did it need time to refresh?  Is it gone now?  Do you have the TNEW Admin webpage to force a refresh?

Shelley –

Hmm…I tried to do that and the past season packages are still there.  Any other thoughts?

Thank you again!

Beth

Stanford Ticket Office

I’m glad you asked that question since I’m about to build my new season and haven’t dealt with that before.  I just went into my Test system and deleted the Web Subscription MOS at the package level and that seemed to take care of it.  Give that a try!

Shelley –

Do you know how to hide or remove packages from prior seasons?  We only want this season to show up!

Thank you so much for your time!

Beth

Stanford Ticket Office

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Shelley –

Hmm…I tried to do that and the past season packages are still there.  Any other thoughts?

Thank you again!

Beth

Stanford Ticket Office

I’m glad you asked that question since I’m about to build my new season and haven’t dealt with that before.  I just went into my Test system and deleted the Web Subscription MOS at the package level and that seemed to take care of it.  Give that a try!

Shelley –

Do you know how to hide or remove packages from prior seasons?  We only want this season to show up!

Thank you so much for your time!

Beth

Stanford Ticket Office

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

No, sorry, removing the web sub mos worked for me.  I only have my current season in the LTR_TNEW_SEASON_CONTENT tab as well.

I’d open a help ticket with TNEW if that doesn’t solve things.

Shelley –

Hmm…I tried to do that and the past season packages are still there.  Any other thoughts?

Thank you again!

Beth

Stanford Ticket Office

I’m glad you asked that question since I’m about to build my new season and haven’t dealt with that before.  I just went into my Test system and deleted the Web Subscription MOS at the package level and that seemed to take care of it.  Give that a try!

Shelley –

Do you know how to hide or remove packages from prior seasons?  We only want this season to show up!

Thank you so much for your time!

Beth

Stanford Ticket Office

Thanks Karyn!  We did use packages last year for one of our clients so I would assume we are a Tier 3.

Shelley – Thank you so much!  I did that and how do I find the packages online to test, is there a link?

Beth

Beth Voetsch

Director of Ticket Operations and Services

Stanford Ticket Office

From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn Elliott
Sent: Thursday, March 06, 2014 9:37 AM
To: bvoetsch@stanford.edu
Subject: Re: [Tessitura Web Forum] Packages Online

Hi Beth,

TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.

Karyn

Good Morning!

This seems like a silly question but we are just now using the packages function.  How do we find the packages online to view, test and sell?  Is there a link or is there something in the system tables we need to turn on?

Thank you for your time!

Beth

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!