Good Morning!
This seems like a silly question but we are just now using the packages function. How do we find the packages online to view, test and sell? Is there a link or is there something in the system tables we need to turn on?
Thank you for your time!
Beth
Shelley –
Do you know how to hide or remove packages from prior seasons? We only want this season to show up!
Thank you so much for your time!
Beth Voetsch
Director of Ticket Operations and Services
Stanford Ticket Office
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Beth VoetschSent: Thursday, March 06, 2014 10:43 AMTo: bvoetsch@stanford.eduSubject: RE: [Tessitura Web Forum] Packages Online
Thanks Karyn! We did use packages last year for one of our clients so I would assume we are a Tier 3.
Shelley – Thank you so much! I did that and how do I find the packages online to test, is there a link?
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Karyn ElliottSent: Thursday, March 06, 2014 9:37 AMTo: bvoetsch@stanford.eduSubject: Re: [Tessitura Web Forum] Packages Online
Hi Beth,
TNEW has three tiers of service, and Tier 3 includes packages. Depending on which tier your site is on, we may need to upgrade your site to offer package functionality. Please open a TASK ticket in the Web Products workspace and someone will be able to assist you.
Karyn
From: Beth Voetsch <bounce-bethvoetsch9016@tessituranetwork.com>Sent: 3/6/2014 10:23:01 AM
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