Hi,
We've just upgraded out Test system to V.12.5 and i am getting into the Pricing Rules set up. Does anyone have any advice regarding strategies for setting up the Pricing Rules Category System Table? documentation is a little vague on the purpose of segmenting into different categories.
Thanks!
Hi Jim,
I was a bit confused by this too but ended up categorising mine into Friends (members), Web and Film Festival. They all loosely related to different modes of sale.
Hi Tim,
Thanks for the response, but can I ask: is there any practical reason behind the dividing them into categories based on MOS that you know of? Not double-guessing what you’ve doesn’t, I’m just trying to understand it.
Thanks Again,
Don
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Tim Chandler Sent: Tuesday, March 01, 2016 3:10 AM To: Don McKim Subject: Re: [Tessitura Ticketing Forum] Pricing Rules Category
From: Don McKim <bounce-donmckim6495@tessituranetwork.com> Sent: 2/25/2016 2:57:33 PM
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Don:
A practical reason, but one which may not apply to your situation, is that pricing rule categories are where control groups are applied. So if you want to segregate and filter the available pricing rules by (for example) different organizations in a consortium, or if you filter access to ticketing data between different departments, then pricing rule categories allow you to do that.
If control-grouping is not a concern, then the other rationale for grouping (and which may inform how you group) is reporting. In the Rule Statistics report, for example, there’s a parameter for which rule categories to include. So if your rules are grouped by Box Office, Web and Group Sales categories, then you can choose to only show the impact of the Web rules.
Hi Jonathan,
Thanks for this explanation. I think you are right: we don’t really employ control groups here, but I can see how we might want to use the categories for reporting.
Best wishes,
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jonathan Smillie Sent: Tuesday, March 01, 2016 2:33 PM To: Don McKim Subject: RE: [Tessitura Ticketing Forum] Pricing Rules Category
Hi All-
Bringing this topic to the top. Pricing Rules Category. If you're not a consortium, what are your practices? Do you have multiple categories? You can't save a Pricing Rule without a category, and documentation on these pre-steps for pricing rules set up seems lacking.............
Hi Jessica,
What I wound up doing was very sparse; four categories for some general needs:
1. Bundles (Bundling up several shows for a discount; almost a CYO subscription.)
2. Buy More/Save More (Very similar to Bundles, but included more shows; our Marketing Department calls the 2 programs different things, so I followed their lead)
3. Message (I build message-only rules with this.)
4. Education (Basically just separating education promotions and messaging out from our "Main Stage" activities.)
Currently, the categories don't really have much functional use for our organization, but we will probably be looking to employ Control Groups more strategically in the future and as mentioned above, we'll have to get a lot much thoughtful about our approach.
Thanks Don - I think I will mimic that too. Just a few, simple, all encompassing categories.
Ah, yes, reporting. I will keep that in mind too. Thanks!!