Putting value to comp tickets

Hi Laura,

When you go to “season manager” you’ll be in “house view”. You can double click on any performance on the calendar at this point. On that performance overview, you can select the performance summary tab and there is a box that shows how much money has been lost to comps. I’ve not tried to find a report that does this, but you can at least see on a show by show basis how much was lost to comp.

Chris

Christopher Cuhel | Database Coordinator

The 5th Avenue Theatre

1308 5th Avenue Theatre, Seattle WA  98101

p 206.971.7916 f 206.292.9610

Seattle's Acclaimed Non-Profit Musical Theater Company

Website |  Facebook |  Twitter |  Youtube

If you put a value to your comp tickets, would you let me know what and how?  We have been asked to track the value of our comp ticket giveaways so we can record the total of the value in reports, but I want to make sure the value does not add to actual income receipts.  Please let me know if anyone out there has a way of setting up a value system in Tessitura and if you can include that comp value with comp totals in any of the Tessitura reports, without the value skewing the actual ticket sale income. Thank you.

Laura

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Chris,

Our performance summary tab boxes are all blank!  How do you make it so the data fills the summary function?

Also,  for the system to calculate the money lost, wouldn’t you need to have a value associated with each comp ticket given away?  We currently have no values associated with any of the comps.

Thank you!

Hi Laura,

When you go to “season manager” you’ll be in “house view”. You can double click on any performance on the calendar at this point. On that performance overview, you can select the performance summary tab and there is a box that shows how much money has been lost to comps. I’ve not tried to find a report that does this, but you can at least see on a show by show basis how much was lost to comp.

Chris

Christopher Cuhel | Database Coordinator

The 5th Avenue Theatre

1308 5th Avenue Theatre, Seattle WA  98101

p 206.971.7916 f 206.292.9610

Seattle's Acclaimed Non-Profit Musical Theater Company

Website |  Facebook |  Twitter |  Youtube

If you put a value to your comp tickets, would you let me know what and how?  We have been asked to track the value of our comp ticket giveaways so we can record the total of the value in reports, but I want to make sure the value does not add to actual income receipts.  Please let me know if anyone out there has a way of setting up a value system in Tessitura and if you can include that comp value with comp totals in any of the Tessitura reports, without the value skewing the actual ticket sale income. Thank you.

Laura

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This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Chris,

Our performance summary tab boxes are all blank!  How do you make it so the data fills the summary function?

Also,  for the system to calculate the money lost, wouldn’t you need to have a value associated with each comp ticket given away?  We currently have no values associated with any of the comps.

Thank you!

Hi Laura,

When you go to “season manager” you’ll be in “house view”. You can double click on any performance on the calendar at this point. On that performance overview, you can select the performance summary tab and there is a box that shows how much money has been lost to comps. I’ve not tried to find a report that does this, but you can at least see on a show by show basis how much was lost to comp.

Chris

Christopher Cuhel | Database Coordinator

The 5th Avenue Theatre

1308 5th Avenue Theatre, Seattle WA  98101

p 206.971.7916 f 206.292.9610

Seattle's Acclaimed Non-Profit Musical Theater Company

Website |  Facebook |  Twitter |  Youtube

If you put a value to your comp tickets, would you let me know what and how?  We have been asked to track the value of our comp ticket giveaways so we can record the total of the value in reports, but I want to make sure the value does not add to actual income receipts.  Please let me know if anyone out there has a way of setting up a value system in Tessitura and if you can include that comp value with comp totals in any of the Tessitura reports, without the value skewing the actual ticket sale income. Thank you.

Laura

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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The value attributed to comp seats is the base price for the performance (which is generally set to your full price for a performance).

Laura, if you are on any version of v12, you should check out the Performance Revenue Gain-Loss report, which details how much you lost on tickets sold compared to if you had sold them at the base price.  I’m pretty sure you can also do some analysis on this in T-Stats.  You might want to check out the T-Stats Recipe books for help there.

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