Putting value to comp tickets

Former Member
Former Member $organization

If you put a value to your comp tickets, would you let me know what and how?  We have been asked to track the value of our comp ticket giveaways so we can record the total of the value in reports, but I want to make sure the value does not add to actual income receipts.  Please let me know if anyone out there has a way of setting up a value system in Tessitura and if you can include that comp value with comp totals in any of the Tessitura reports, without the value skewing the actual ticket sale income. Thank you.

Laura

Parents
  • I imagine it is based on zone and then whatever the default price type is for that zone.

     

    Christopher Cuhel | Database Coordinator

    The 5th Avenue Theatre

    1308 5th Avenue Theatre, Seattle WA  98101

    p 206.971.7916 f 206.292.9610

     

    Seattle's Acclaimed Non-Profit Musical Theater Company

     

    Website |  Facebook |  Twitter |  Youtube

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Chaney
    Sent: Friday, July 31, 2015 9:55 AM
    To: Christopher Cuhel
    Subject: RE: [Tessitura Ticketing Forum] Putting value to comp tickets

     

    Chris,

     

    Our performance summary tab boxes are all blank!  How do you make it so the data fills the summary function?

    Also,  for the system to calculate the money lost, wouldn’t you need to have a value associated with each comp ticket given away?  We currently have no values associated with any of the comps.

     

    Thank you!

     

    Laura Chaney

    Director of Development

     

    Believe Everything You Hear

    Bay Chamber Concerts and Music School

    PO Box 599 | 18 Central Street | Rockport | ME 04856

    (207) 236-2823

    baychamberconcerts.org

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christopher Cuhel
    Sent: Friday, July 31, 2015 12:18 PM
    To: Laura Chaney
    Subject: RE: [Tessitura Ticketing Forum] Putting value to comp tickets

     

    Hi Laura,

     

    When you go to “season manager” you’ll be in “house view”. You can double click on any performance on the calendar at this point. On that performance overview, you can select the performance summary tab and there is a box that shows how much money has been lost to comps. I’ve not tried to find a report that does this, but you can at least see on a show by show basis how much was lost to comp.

     

    Chris

     

    Christopher Cuhel | Database Coordinator

    The 5th Avenue Theatre

    1308 5th Avenue Theatre, Seattle WA  98101

    p 206.971.7916 f 206.292.9610

     

    Seattle's Acclaimed Non-Profit Musical Theater Company

     

    Website |  Facebook |  Twitter |  Youtube

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Chaney
    Sent: Friday, July 31, 2015 9:02 AM
    To: Christopher Cuhel
    Subject: [Tessitura Ticketing Forum] Putting value to comp tickets

     

    If you put a value to your comp tickets, would you let me know what and how?  We have been asked to track the value of our comp ticket giveaways so we can record the total of the value in reports, but I want to make sure the value does not add to actual income receipts.  Please let me know if anyone out there has a way of setting up a value system in Tessitura and if you can include that comp value with comp totals in any of the Tessitura reports, without the value skewing the actual ticket sale income. Thank you.

    Laura




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • I imagine it is based on zone and then whatever the default price type is for that zone.

     

    Christopher Cuhel | Database Coordinator

    The 5th Avenue Theatre

    1308 5th Avenue Theatre, Seattle WA  98101

    p 206.971.7916 f 206.292.9610

     

    Seattle's Acclaimed Non-Profit Musical Theater Company

     

    Website |  Facebook |  Twitter |  Youtube

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Chaney
    Sent: Friday, July 31, 2015 9:55 AM
    To: Christopher Cuhel
    Subject: RE: [Tessitura Ticketing Forum] Putting value to comp tickets

     

    Chris,

     

    Our performance summary tab boxes are all blank!  How do you make it so the data fills the summary function?

    Also,  for the system to calculate the money lost, wouldn’t you need to have a value associated with each comp ticket given away?  We currently have no values associated with any of the comps.

     

    Thank you!

     

    Laura Chaney

    Director of Development

     

    Believe Everything You Hear

    Bay Chamber Concerts and Music School

    PO Box 599 | 18 Central Street | Rockport | ME 04856

    (207) 236-2823

    baychamberconcerts.org

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christopher Cuhel
    Sent: Friday, July 31, 2015 12:18 PM
    To: Laura Chaney
    Subject: RE: [Tessitura Ticketing Forum] Putting value to comp tickets

     

    Hi Laura,

     

    When you go to “season manager” you’ll be in “house view”. You can double click on any performance on the calendar at this point. On that performance overview, you can select the performance summary tab and there is a box that shows how much money has been lost to comps. I’ve not tried to find a report that does this, but you can at least see on a show by show basis how much was lost to comp.

     

    Chris

     

    Christopher Cuhel | Database Coordinator

    The 5th Avenue Theatre

    1308 5th Avenue Theatre, Seattle WA  98101

    p 206.971.7916 f 206.292.9610

     

    Seattle's Acclaimed Non-Profit Musical Theater Company

     

    Website |  Facebook |  Twitter |  Youtube

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Chaney
    Sent: Friday, July 31, 2015 9:02 AM
    To: Christopher Cuhel
    Subject: [Tessitura Ticketing Forum] Putting value to comp tickets

     

    If you put a value to your comp tickets, would you let me know what and how?  We have been asked to track the value of our comp ticket giveaways so we can record the total of the value in reports, but I want to make sure the value does not add to actual income receipts.  Please let me know if anyone out there has a way of setting up a value system in Tessitura and if you can include that comp value with comp totals in any of the Tessitura reports, without the value skewing the actual ticket sale income. Thank you.

    Laura




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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