Hi All
I'm interested in how other organisations detail Audio Described performances (or any other special performances) in Tessitura.
At present our Ticketing department do this via TR_Calendar_text. While this highlights it to Box Office staff, we are unable to report on this. Also it is not apparent at performance level that it is the AD show (unless you spotted it on the Product Calendar). Therefore I am looking for ideas on how best to build AD performances.
Very many thanks in advance
Lee-Anne
Hi Lee-Anne.
We have a performance type, a key word and a sales note to cover all the bases. We also use an access price type which adds a flag to constituent headers so we know to offer these perf dates to customers who usually avail of them.
Thanks,Aoife
At Yale Rep, we put it in as a Performance Type in the performance set up. We pull that into many reports and our Daily Sales Report which is handy.
Janna Ellis
Director, Yale Tessitura Consortium
Yale School of Drama
Yale School of Music
203-432-8822
Hi Lee-Anne,
It’s a bit of double entry, but I’ve put a keyword on at the performance level, and then entered a note in the ‘sales notes’ for that performance. I can then pull on the keyword, but the sales note makes it easier for box office to notice. I’m sure there are lots of other people who do it differently, though!
Cheers, Kathleen
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lee-Anne Inglis Sent: Wednesday, July 08, 2015 10:51 AM To: Kathleen Smith Subject: [Tessitura Ticketing Forum] Audio Described Performances - How To on Tessitura
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We apply a keyword to the performance. We did not want to use the performance type as we use performance type to group our productions by price level.
We have also added a content type of Audio Described with a value of Yes. Our developers use this to pull the Audio Described icon onto our web calendar.
As well, we set the audio described devices up as a separate event for patrons to reserve in advance.
Michele