Audio Described Performances - How To on Tessitura

Hi Lee-Anne,

It’s a bit of double entry, but I’ve put a keyword on at the performance level, and then entered a note in the ‘sales notes’ for that performance.  I can then pull on the keyword, but the sales note makes it easier for box office to notice.  I’m sure there are lots of other people who do it differently, though!

Cheers,
Kathleen

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lee-Anne Inglis
Sent: Wednesday, July 08, 2015 10:51 AM
To: Kathleen Smith
Subject: [Tessitura Ticketing Forum] Audio Described Performances - How To on Tessitura

Hi All

I'm interested in how other organisations detail Audio Described performances (or any other special performances) in Tessitura.

At present our Ticketing department do this via TR_Calendar_text.  While this highlights it to Box Office staff, we are unable to report on this.  Also it is not apparent at performance level that it is the AD show (unless you spotted it on the Product Calendar).  Therefore I am looking for ideas on how best to build AD performances.

Very many thanks in advance

Lee-Anne

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Lee-Anne,

It’s a bit of double entry, but I’ve put a keyword on at the performance level, and then entered a note in the ‘sales notes’ for that performance.  I can then pull on the keyword, but the sales note makes it easier for box office to notice.  I’m sure there are lots of other people who do it differently, though!

Cheers,
Kathleen

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lee-Anne Inglis
Sent: Wednesday, July 08, 2015 10:51 AM
To: Kathleen Smith
Subject: [Tessitura Ticketing Forum] Audio Described Performances - How To on Tessitura

Hi All

I'm interested in how other organisations detail Audio Described performances (or any other special performances) in Tessitura.

At present our Ticketing department do this via TR_Calendar_text.  While this highlights it to Box Office staff, we are unable to report on this.  Also it is not apparent at performance level that it is the AD show (unless you spotted it on the Product Calendar).  Therefore I am looking for ideas on how best to build AD performances.

Very many thanks in advance

Lee-Anne

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!