Hi there,
We are wondering if anyone has ever tied a specific hold code to a source code, so that once that source code is entered the seats under the hold code are available.
We have some seats we want to be available only to a certain set of patrons, at least upon our first on sale, and those patrons get a special promo code with an offer.
If you've ever made something like this work, how did you do it?
Any help is appreciated, thank you!
Best,
Kim
Hi Kim,
We use allocation codes like this.
We set up a source code linked to a promo code that switches your MOS when you enter it and gives you access to that allocation code (as opposed to using hold codes).
You need to link the source code to the MOS and promo code in the TR_WEB_SOURCE_NO table to make this work and then set up the offer as you usually would to attach the source code to a price type.
If that's not super clear, don't hesitate to get in touch.
B
Perfect, thanks Nicole and Brooke! I knew there was a way to do this, we just don't often use allocation codes.
You should use an Allocation instead of a Hold. Allocations were designed to do this.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kim Husted Sent: Friday, March 06, 2015 11:55 AM To: Nicole Keating Subject: [Tessitura Ticketing Forum] Hold code tied to a source/promo code? Importance: High
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Hi, Kim – Yes; same as Brooke. Allocations are your friend.
C.//
X.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brooke Gallagher Sent: 06 March 2015 17:11 To: Chris Campbell Subject: Re: [Tessitura Ticketing Forum] Hold code tied to a source/promo code?
From: Kim Husted <bounce-kimhusted2886@tessituranetwork.com> Sent: 3/6/2015 11:50:10 AM
We have done this - our web developer created a local table called LTX_WEB_SOURCE_HC where we tie the source code to the hold code. It works much the same as allocations. There was some work as well to the website that needed to be made.
If you are looking for an out of the box solution, then allocations are the way to go.
Michele