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Performance Titles longer than 30 characters

Michele Keutsch
$organization

Hi all,

We're having a really hard time with the 30 character limit on performance titles and it's becoming a huge issue at our organization. (Next season's performance of Alice Through the Looking Glass is becoming Alice Through the LookingGlass) I'm wondering if there are other organizations that deal with this same issue and what you've done to get around the problem. It seems every season we have at least one performance title longer than 30 characters and our Director's Office is rightfully getting annoyed with having to short form production names.

Any suggestions would be appreciated!

  • $organization

    Hi Michele,

     

    If you go to TR_INV_CONTENT, you can create a field that is something “long perf name” or something. When you are building the performances, under titles tab, you can add that as a content piece and type the full name of the production there. You would then go to ticket design and that as an element field. The tickets, as they print, will then pull that information.

     

    I hope that helps.

     

    Chris

     

    Christopher Cuhel, Patron Services Manager

    First Stage

    Transforming Lives Through Theater

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch
    Sent: Thursday, September 12, 2013 1:04 PM
    To: Christopher Cuhel
    Subject: [Tessitura Ticketing Forum] Performance Titles longer than 30 characters

     

    Hi all,

    We're having a really hard time with the 30 character limit on performance titles and it's becoming a huge issue at our organization. (Next season's performance of Alice Through the Looking Glass is becoming Alice Through the LookingGlass) I'm wondering if there are other organizations that deal with this same issue and what you've done to get around the problem. It seems every season we have at least one performance title longer than 30 characters and our Director's Office is rightfully getting annoyed with having to short form production names.

    Any suggestions would be appreciated!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    We abbreviate ours using shortened versions that are easy for the box office to see and use.  So for yours, we might put Looking Glass or Alice or something shortened like that.  We use different fields for printing on tickets and we use separate fields for TNEW,  so it doesn't cause any problems for us.  Let me know if you have more questions in regards to this setup.



    [edited by: Jenny Graf at 1:37 PM (GMT -6) on 12 Sep 2013]
  • $organization

    Jenny,

    What do you use to print on the tickets then?

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jenny Graf
    Sent: Thursday, September 12, 2013 2:47 PM
    To: Michele Keutsch
    Subject: Re: [Tessitura Ticketing Forum] Performance Titles longer than 30 characters

     

    We abbreviate ours using shortened versions that are easy for the box office to see and use.  So for yours, we might put Looking Glass or Alice or something shortened like that.  Since that's not printing on tickets and we use separate fields for TNEW, it doesn't cause any problems for us.

    From: Michele Keutsch <bounce-michelekeutsch5100@tessituranetwork.com>
    Sent: 9/12/2013 12:55:47 PM

    Hi all,

    We're having a really hard time with the 30 character limit on performance titles and it's becoming a huge issue at our organization. (Next season's performance of Alice Through the Looking Glass is becoming Alice Through the LookingGlass) I'm wondering if there are other organizations that deal with this same issue and what you've done to get around the problem. It seems every season we have at least one performance title longer than 30 characters and our Director's Office is rightfully getting annoyed with having to short form production names.

    Any suggestions would be appreciated!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Thanks Chris, that was my first thought as well but wanted to see if anyone was doing anything different.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christopher Cuhel
    Sent: Thursday, September 12, 2013 2:24 PM
    To: Michele Keutsch
    Subject: RE: [Tessitura Ticketing Forum] Performance Titles longer than 30 characters

     

    Hi Michele,

     

    If you go to TR_INV_CONTENT, you can create a field that is something “long perf name” or something. When you are building the performances, under titles tab, you can add that as a content piece and type the full name of the production there. You would then go to ticket design and that as an element field. The tickets, as they print, will then pull that information.

     

    I hope that helps.

     

    Chris

     

    Christopher Cuhel, Patron Services Manager

    First Stage

    Transforming Lives Through Theater

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch
    Sent: Thursday, September 12, 2013 1:04 PM
    To: Christopher Cuhel
    Subject: [Tessitura Ticketing Forum] Performance Titles longer than 30 characters

     

    Hi all,

    We're having a really hard time with the 30 character limit on performance titles and it's becoming a huge issue at our organization. (Next season's performance of Alice Through the Looking Glass is becoming Alice Through the LookingGlass) I'm wondering if there are other organizations that deal with this same issue and what you've done to get around the problem. It seems every season we have at least one performance title longer than 30 characters and our Director's Office is rightfully getting annoyed with having to short form production names.

    Any suggestions would be appreciated!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Jenny Carvo

    We break up the long titles into two rows and enter the second row of information in a Ticket Text field in Production Elements.

    We then have a special ticket design for that show which would print the Ticket Text field below the Performance Description.

  • $organization in reply to Jared Mollenkopf

    We are similar to Jared - we've reserved a line in the ticket text on the performance (one of the last lines) that is our 'alternate title'. If that is filled out our tickets use that, if it isn't, it uses the standard title. This works for the most part unless we are doing something like The Search for Signs of Intelligent Life in the Universe. Then all bets are off and we actually have a special 'long title' ticket design we attach to that production.

    - Heather

  • $organization

    We also break up longer titles into two rows and use two of the ticket text fields in production elements. We have a ‘standard’ ticket design and a ‘long title’ design. If the title still won’t fit or we need to include other info, we will create a custom design specifically for that show and use a smaller font size for the show title text.

     

    Then I created a cheat sheet at my desk for which show has which ticket design for applying new price types throughout the season.

     

    Maryke

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Heather Kraft
    Sent: Thursday, September 12, 2013 2:39 PM
    To: Maryke VanBeuzekom
    Subject: Re: [Tessitura Ticketing Forum] Performance Titles longer than 30 characters

     

    We are similar to Jared - we've reserved a line in the ticket text on the performance (one of the last lines) that is our 'alternate title'. If that is filled out our tickets use that, if it isn't, it uses the standard title. This works for the most part unless we are doing something like The Search for Signs of Intelligent Life in the Universe. Then all bets are off and we actually have a special 'long title' ticket design we attach to that production.

    - Heather

    From: Jared Mollenkopf <bounce-jaredmollenkopf6141@tessituranetwork.com>
    Sent: 9/12/2013 1:59:21 PM

    We break up the long titles into two rows and enter the second row of information in a Ticket Text field in Production Elements.

    We then have a special ticket design for that show which would print the Ticket Text field below the Performance Description.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!