About once every week or two I get this error.
Failed to print order.System.Runtime.InteropServices.COMException (0xFFFFDF81): Exception from HRESULT: 0xFFFFDF81 at ticketformat.TessTktFormatterClass.getticketrecordset(Object ars_adoelements) at Tessitura.TicketFormatter.Engine.GetFormattedTicket(DataSet ds) at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings, DataSet dsTickets) at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings) at Tessitura.ETicket.WindowsService.Orders.Execute(String receipt)
It appears that the service seems to be losing connection but I could be wrong. When I get this, none of my print at home tickets will go out until I restart the service. Thanks to Murphy's law, this seems to to either on a weekend or late at night. Anybody else gets these errors and were you able to solve the issue?
Thanks,
Marty
Marty,
It’s happening to me as well. I’d love to find a solution, but haven’t been able to as of yet.
Teresa
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Marty Jones Sent: Tuesday, March 13, 2012 8:16 AM To: Teresa Dean Subject: [Tessitura Technical Forum] PAHT COMexception error
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Unfortunately the only workaround that I've found is restarting the Print At Home service on a weekly basis as a preventative measure. I'd love to know of a real solution if anybody has one though.
Unknown said: About once every week or two I get this error. Failed to print order.System.Runtime.InteropServices.COMException (0xFFFFDF81): Exception from HRESULT: 0xFFFFDF81 [...]
Failed to print order.System.Runtime.InteropServices.COMException (0xFFFFDF81): Exception from HRESULT: 0xFFFFDF81 [...]
Same here - every week or two, and a restart of the service appears to be the only fix. We worked with support on the issue once, long ago (when we were first implementing PAH), and with so many companies involved (i.e. as I recall there is PAH code here from CeTe, and JCA (or was it POP?), and Tessitura), that amongst all the storm and stress of getting PAH working, "restart the service" was the best/only solution we arrived at.