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PAHT COMexception error

Marty Jones
$organization

About once every week or two I get this error.

Failed to print order.System.Runtime.InteropServices.COMException (0xFFFFDF81): Exception from HRESULT: 0xFFFFDF81
   at ticketformat.TessTktFormatterClass.getticketrecordset(Object ars_adoelements)
   at Tessitura.TicketFormatter.Engine.GetFormattedTicket(DataSet ds)
   at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings, DataSet dsTickets)
   at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings)
   at Tessitura.ETicket.WindowsService.Orders.Execute(String receipt)

It appears that the service seems to be losing connection but I could be wrong. When I get this, none of my print at home tickets will go out until I restart the service. Thanks to Murphy's law, this seems to to either on a weekend or late at night. Anybody else gets these errors and were you able to solve the issue?

Thanks,

Marty

Parents
  • $organization

    Marty,

     

    It’s happening to me as well.  I’d love to find a solution, but haven’t been able to as of yet.

     

    Teresa

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Marty Jones
    Sent: Tuesday, March 13, 2012 8:16 AM
    To: Teresa Dean
    Subject: [Tessitura Technical Forum] PAHT COMexception error

     

    About once every week or two I get this error.

    Failed to print order.System.Runtime.InteropServices.COMException (0xFFFFDF81): Exception from HRESULT: 0xFFFFDF81
       at ticketformat.TessTktFormatterClass.getticketrecordset(Object ars_adoelements)
       at Tessitura.TicketFormatter.Engine.GetFormattedTicket(DataSet ds)
       at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings, DataSet dsTickets)
       at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings)
       at Tessitura.ETicket.WindowsService.Orders.Execute(String receipt)

    It appears that the service seems to be losing connection but I could be wrong. When I get this, none of my print at home tickets will go out until I restart the service. Thanks to Murphy's law, this seems to to either on a weekend or late at night. Anybody else gets these errors and were you able to solve the issue?

    Thanks,

    Marty




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Marty,

     

    It’s happening to me as well.  I’d love to find a solution, but haven’t been able to as of yet.

     

    Teresa

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Marty Jones
    Sent: Tuesday, March 13, 2012 8:16 AM
    To: Teresa Dean
    Subject: [Tessitura Technical Forum] PAHT COMexception error

     

    About once every week or two I get this error.

    Failed to print order.System.Runtime.InteropServices.COMException (0xFFFFDF81): Exception from HRESULT: 0xFFFFDF81
       at ticketformat.TessTktFormatterClass.getticketrecordset(Object ars_adoelements)
       at Tessitura.TicketFormatter.Engine.GetFormattedTicket(DataSet ds)
       at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings, DataSet dsTickets)
       at Tessitura.ETicket.WindowsService.Orders.ProcessOrder(Int32 orderNumber, String receipt, PahtsSettings settings)
       at Tessitura.ETicket.WindowsService.Orders.Execute(String receipt)

    It appears that the service seems to be losing connection but I could be wrong. When I get this, none of my print at home tickets will go out until I restart the service. Thanks to Murphy's law, this seems to to either on a weekend or late at night. Anybody else gets these errors and were you able to solve the issue?

    Thanks,

    Marty




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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