Hi everyone,
We are exploring selling tickets via API through Tripadvisor and some of the other companies listed here on Tessitura's list of "alternative sales channels".
https://www.tessituranetwork.com/en/Services/Partnerships/Alternative-Sales-Channels
Are any of you selling tickets through API with any of these companies? Or, have you attempted to but found obstacles (internal, union box office, etc.)?
I'd love to speak with you.
Thanks,
Chuck Buchanan
New York Philharmonic
We sell tickets through TodayTix using the API and have had a good experience. We attempted to sell tickets through Goldstar using the API, and it did not go well, so we eventually went back to allocating tickets the old-fashioned way. Happy to connect you with our database manager and ticketing folks if you would like more info: llorenz@fords.org. Thanks! -Liza Lorenz, Ford's Theatre
Hi Chuck,
We're either already selling with, or actively working on at least four integrations. Some I'm having a better experience with from an IT standpoint than others. Happy to have a chat if you want! ksmith@intrepidmuseum.org, 646.381.5082
Cheers,Kathleen
We are considering Ingresso. Is there anyone out there who is using Ingresso who would be willing to share a bit of time to let us know how things are going. I'm wondering things like:
--Tom
We use TodayTix and the API integration is good. The only issue is that the money hits a dummy GL because TT handle the financials, so there is some impact on your finance folk.
I'm curious what the timeline was like to implement this. How long did it take for the whole process to complete?
Hi Neighbor.
We sell tickets using an API for TodayTix and Goldstar. During several union negotiations ago we won the right to pursue API connections to advance ticketing functionality. Eventually, I'd like to pursue some other platforms. I believe Seat Geek maybe a no go since this is owned by TopTix and direct competitors with Tess. The implementation got pulled from us due to conflict of interest. I could be wrong. As far as Ingresso, they work directly with Groupon/TravelZoo/TripAdvisor/We Plan and a whole lot more. They will make the introduction with these vendors and you negotiate with them directly. Hit me up for coffee and we can discuss.
Hello Chuck,
I'm wondering if you integrated with TripAdvisor and what your experience has been like?
Thank you,
Lou Ann
Hi there, I know this is an old thread, but wondering if anyone has updates on their experience with selling tickets via API with partner companies?
Angela