Kids in the hall

Former Member
Former Member $organization

Hey marketing folks:

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Do you have a written policy on how and when you allow young children in the theater?  If so, can you send it my way?  We’re revising ours and wondering what others are doing.

 

Thanks!

 

Jodi Beznoska

VP, Communications

Walton Arts Center

  • I’d like to see that also!  Thank you.

     

    Brenda Crowe

    Box Office Manager

    Kansas City Ballet

    1616 Broadway

    Kansas City, MO  64108

    816-931-2232 x 1311

    816-471-1314 (fax)

    bcrowe@kcballet.org

     


    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Jodi Beznoska
    Sent: Monday, December 07, 2009 11:52 AM
    To: Brenda Crowe
    Subject: [Tessitura Marketing Forum] Kids in the hall

     

    Hey marketing folks:

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Do you have a written policy on how and when you allow young children in the theater?  If so, can you send it my way?  We’re revising ours and wondering what others are doing.

     

    Thanks!

     

    Jodi Beznoska

    VP, Communications

    Walton Arts Center




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization in reply to Brenda Crowe

    Here at the Oregon Shakespeare Festival, our policy is short and simple. In our brochure, this is all we say: “Children under six are not admitted to plays or other events. For childcare information , see page 67.”  On p. 67 we have several local childcare advertisers listed.

     

    I occasionally field complaints, but very rarely.  Most patrons understand and many are grateful for some age limit to optimize the theatre experience for everyone.  It must be said we do not bill any shows as “family shows”—we leave it up to patrons to decide what’s appropriate and clearly direct them to “age recommendations”  made by our Education Dept. for content and thematic guidance.

     

    -----Original Message-----
    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Brenda Crowe
    Sent: Monday, December 07, 2009 10:27 AM
    To: Bob Hackett
    Subject: RE: [Tessitura Marketing Forum] Kids in the hall

     

    I’d like to see that also!  Thank you.

     

    Brenda Crowe

    Box Office Manager

    Kansas City Ballet

    1616 Broadway

    Kansas City, MO  64108

    816-931-2232 x 1311

    816-471-1314 (fax)

    bcrowe@kcballet.org

     


    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Jodi Beznoska
    Sent: Monday, December 07, 2009 11:52 AM
    To: Brenda Crowe
    Subject: [Tessitura Marketing Forum] Kids in the hall

     

    Hey marketing folks:

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Do you have a written policy on how and when you allow young children in the theater?  If so, can you send it my way?  We’re revising ours and wondering what others are doing.

     

    Thanks!

     

    Jodi Beznoska

    VP, Communications

    Walton Arts Center




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • As a Children's Theater, we're obviously seeing more children than other organizations. Here's our general policy on the age of our young patrons:

     

    A Note About Age Recommendations, Young Children and Babies
    To assist you in choosing plays most appropriate for your family, we offer age recommendations that take into consideration a specific production's performance style, length and subject matter. Our plays can be enjoyed by children, teens and adults alike, but you are the best judge of your child's ability to understand and appreciate a specific play. If you have a question about a specific production, please call our Patron Services Manager at (414) 267-2961.  While we welcome children ages three and older and their families into our theater, we recommend that children under age three do not attend our performances.  Please keep this in mind when making your ticket purchase.

     

    In practice, if a family brings a young child under the age of three into our theater having already purchased tickets, we won't turn them away, but we do remind them that should the child be disruptive the parent should remove them from the theater immediately. Our ushers enforce this policy. Additionally, all patrons regardless of age (including "lap babies") must have a purchased ticket.

     

    Patrick Schley

    First Stage Children's Theater

  • Like First Stage, much of The New Victory's audience is comprised of young people, so our age recommendations vary by show and are clearly marked in our materials and on our website. We do not turn children of any age away, but everyone regardless of age is required to purchase a ticket. Parents with very young children are informed that in case they need to step out of the house with their child, they can watch the show on our live feed monitor and re-enter at an appropriate point when the child has quieted down.
     
    Here are examples of some of the language that we use:
     
    From our website FAQs:
    How do I know if my child is the right age for a show?
    From our season brochure's age guidelines chart:
    RIGHT FOR YOU? These guidelines are designed to help you decide if a show is appropriate for you and/or your family. The New Victory has carefully considered the youngest appropriate age for each show by working closely with the artists who created each work. We are thrilled this season to offer work for very young children (see MY HOUSE and THE BUTTERFLY GARDEN) and recommend that with these exceptions the shows for "ALL AGES" are generally best enjoyed by kids aged 4 and up.
     
    Hope this is of some help!
     

    LILAIA KAIRIS
    DIRECTOR OF DIGITAL SERVICES
    TEL 646.223 3009  |  FAX 646.562 0175

    THE NEW 42ND STREET
    229 W42nd Street, 10th Floor  |  New York, NY 10036-7299
    www.new42.org  |  www.newvictory.org
    NEW 42ND STREET projects include: NEW VICTORY THEATER,
    NEW 42ND STREET STUDIOS, THE DUKE ON 42ND STREET

  • Like First Stage, much of The New Victory's audience is comprised of young people, so our age recommendations vary by show and are clearly marked in our materials and on our website. We do not turn children of any age away, but everyone regardless of age is required to purchase a ticket. Parents with very young children are informed that in case they need to step out of the house with their child, they can watch the show on our live feed monitor and re-enter at an appropriate point when the child has quieted down.
     
    Here are examples of some of the language that we use:
     
    From our website FAQs:
    How do I know if my child is the right age for a show?

    We strongly suggest that you read the descriptions carefully and take into account the age guidelines provided, as well as the show genre and length. The New Victory works with the companies that created the shows to develop age guidelines, while also considering audience feedback during past presentations.

    We urge you to refrain from bringing kids younger than the minimum age indicated. For additional information on the age appropriateness of a show, call 646.223.3010.
     
    From our season brochure's age guidelines chart:
    RIGHT FOR YOU? These guidelines are designed to help you decide if a show is appropriate for you and/or your family. The New Victory has carefully considered the youngest appropriate age for each show by working closely with the artists who created each work. We are thrilled this season to offer work for very young children (see MY HOUSE and THE BUTTERFLY GARDEN) and recommend that with these exceptions the shows for "ALL AGES" are generally best enjoyed by kids aged 4 and up.
     
    Hope this is of some help!
     

    LILAIA KAIRIS
    DIRECTOR OF DIGITAL SERVICES
    TEL 646.223 3009  |  FAX 646.562 0175

    THE NEW 42ND STREET
    229 W42nd Street, 10th Floor  |  New York, NY 10036-7299
    www.new42.org  |  www.newvictory.org
    NEW 42ND STREET projects include: NEW VICTORY THEATER,
    NEW 42ND STREET STUDIOS, THE DUKE ON 42ND STREET

    From: Jodi Beznoska <bounce-jodibeznoska8130@tessituranetwork.com>
    Sent: 12/7/2009 11:51:48 AM

    Hey marketing folks:

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Do you have a written policy on how and when you allow young children in the theater?  If so, can you send it my way?  We’re revising ours and wondering what others are doing.

     

    Thanks!

     

    Jodi Beznoska

    VP, Communications

    Walton Arts Center




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Here is our policy:

    Children: Children are welcome at most Center events, but every patron must have a ticket, regardless of age. As a courtesy to other patrons and the performers, please bear in mind that it is not appropriate for small children to attend symphony, ballet and other performances where silence is a prerequisite for full enjoyment of the artistic experience. Babies in arms are not permitted in all cases.

    We have this on our website, in our programs, as a recorded message during the hold time on our ACD phone system, and the last line is printed on the backs of our tickets.  If we run into a show, which has been rare, that wants us to restrict the age of attendees then we include that information on any show specific material. 

  • Since we *don't* do a lot of shows that are specifically suitable for young kids, here's our policy:
     

    Can I bring my kids?

    Seattle Repertory Theatre generally recommends our performances for ages 12 and older. There may be some shows that are appropriate for children ages 6-12. Seattle Rep does not allow babes in arms or children under five. For specific information of the suitability of a performance, please call the Box Office at 206-443-2222 or visit our individual show pages.

    When people call in to the box office to ask about specific shows, we give them a run-down of anything in the show that might be either offensive/inappropriate for kids, or just over their heads.

    We also have specific age recommendations for all of our plays online, in our brochure, and in all printed materials.  Here, for example, is our recommendation for Glengarry Glen Ross (which has *lots* of material that would be unsuitable for kids) - Recommended for ages 17 and above for heavy profanity, brief sexual discussion, use of racial epithets - as opposed to The 39 Steps (which has no profanity, no nudity, no sexual innuendo really, no offensive content at all)  - Recommended for ages 8 and above.

    Christy
     
    Christy Carlson | Senior Sales Manager | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | 155 Mercer Street, PO Box 900923, Seattle, WA 98109
    In Lower Queen Anne at Seattle Center
    ON SALE NOW
    | Opus Oct 30-Dec 6 | Equivocation Nov 18-Dec 13
    Seattle Rep is closed on Mondays

    twitter.com/seattlerep | facebook.com/seattlerep | seattlerep.blogspot.com

    Please consider the environment before printing this e-mail  



    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Kay Burnham
    Sent: Monday, December 07, 2009 3:07 PM
    To: Christy Carlson
    Subject: Re: [Tessitura Marketing Forum] Kids in the hall

    Here is our policy:

    Children: Children are welcome at most Center events, but every patron must have a ticket, regardless of age. As a courtesy to other patrons and the performers, please bear in mind that it is not appropriate for small children to attend symphony, ballet and other performances where silence is a prerequisite for full enjoyment of the artistic experience. Babies in arms are not permitted in all cases.

    We have this on our website, in our programs, as a recorded message during the hold time on our ACD phone system, and the last line is printed on the backs of our tickets.  If we run into a show, which has been rare, that wants us to restrict the age of attendees then we include that information on any show specific material. 

    From: Jodi Beznoska <bounce-jodibeznoska8130@tessituranetwork.com>
    Sent: 12/7/2009 11:51:48 AM

    Hey marketing folks:

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    Do you have a written policy on how and when you allow young children in the theater?  If so, can you send it my way?  We’re revising ours and wondering what others are doing.

     

    Thanks!

     

    Jodi Beznoska

    VP, Communications

    Walton Arts Center




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Former Member
    Former Member $organization

    For the majority of Guthrie shows, we recommend children be at least age 12, but admit children as young as 8. For our annual production of A Christmas Carol, we admit children as young as 5. All children must have a ticket and children under 5 are never admitted.

    Judy Anderson

    Associate Box Office Manager

    Guthrie Theater