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FOH response to the TN Mobile Plus Electronic Tickets

Tom Brown (Past Member)
$organization

Before going to an electronic presentation of ticket on Mobile Devices, our Front of House folks would like to know how the experience has been.  In particular with a seated event, with an intermission where patrons might get separated from the person who purchased the tickets.

--Tom 

  • Former Member
    Former Member $organization

    Hey Tom-

    Good question--hoping someone out there has some experience they can share--anyone in the TN Mobile Plus community using the new My Tickets feature have any feedback for Tom? Likes? Any issues? Things to be aware of?

    Thanks!

    Steve

     

  • $organization

    Hi Tom

    I'm currently looking into forwarding/splitting and sharing etickets bought by one customer for several people. Is this something that you were able to introduce after launching etickets in your organisation, or are these tickets still maintained by the original purchaser? If it is something that you were able to add in to your eticket solution, it would be great to hear about your experience.

    Kind regards,

    Jenna

     

  • $organization

    There is a feature to email an individual barcode/ticket from an original owner to someone else.  Unfortunately, we were getting an error trying to utilize this feature and the TNMP development team is looking into this issue.


    Sabina

     

    From: TN Mobile Plus [mailto:groups-tnmp@tessituranetwork.com] On Behalf Of Jenna Dobson
    Sent: Wednesday, November 23, 2016 6:23 AM
    To: Sabina Spilkin
    Subject: Re: [TN Mobile Plus] FOH response to the TN Mobile Plus Electronic Tickets

     

    Hi Tom

    I'm currently looking into forwarding/splitting and sharing etickets bought by one customer for several people. Is this something that you were able to introduce after launching etickets in your organisation, or are these tickets still maintained by the original purchaser? If it is something that you were able to add in to your eticket solution, it would be great to hear about your experience.

    Kind regards,

    Jenna

     

    From: Tom Brown <bounce-tombrown3568@tessituranetwork.com>
    Sent: 6/15/2015 7:25:49 PM

    Before going to an electronic presentation of ticket on Mobile Devices, our Front of House folks would like to know how the experience has been.  In particular with a seated event, with an intermission where patrons might get separated from the person who purchased the tickets.

    --Tom 



  • $organization in reply to Sabina Spilkin

    Hi Sabina,

    We're in the early stages of exploring TNMP, particularly for the ticket sharing functionality.  Have you all been able to solve the issues you were having? 

    Many thanks,

    Chandra

  • $organization in reply to Sabina Spilkin

    Sorry to hear that.  I look forward to any updates you might have.  Good luck.

    Thanks,
    Chandra 

  • $organization

    Unfortunately not yet. The TNMP development team looking into it as we speak. Hopefully will have a solution pretty soon.

    Happy Holidays,

    Sabina.

    From: TN Mobile Plus <groups-tnmp@tessituranetwork.com> on behalf of Shivani chamakura <bounce-shivanichamakura4672@tessituranetwork.com>
    Sent: Friday, December 16, 2016 9:45:48 AM
    To: Sabina Spilkin
    Subject: RE: [TN Mobile Plus] FOH response to the TN Mobile Plus Electronic Tickets
     

    Hi Sabina,

    We're in the early stages of exploring TNMP, particularly for the ticket sharing functionality.  Have you all been able to solve the issues you were having? 

    Many thanks,

    Chandra

    From: Sabina Spilkin <bounce-sabinaspilkin7252@tessituranetwork.com>
    Sent: 11/28/2016 6:13:58 PM

    There is a feature to email an individual barcode/ticket from an original owner to someone else.  Unfortunately, we were getting an error trying to utilize this feature and the TNMP development team is looking into this issue.


    Sabina

     

    From: TN Mobile Plus [mailto:groups-tnmp@tessituranetwork.com] On Behalf Of Jenna Dobson
    Sent: Wednesday, November 23, 2016 6:23 AM
    To: Sabina Spilkin
    Subject: Re: [TN Mobile Plus] FOH response to the TN Mobile Plus Electronic Tickets

     

    Hi Tom

    I'm currently looking into forwarding/splitting and sharing etickets bought by one customer for several people. Is this something that you were able to introduce after launching etickets in your organisation, or are these tickets still maintained by the original purchaser? If it is something that you were able to add in to your eticket solution, it would be great to hear about your experience.

    Kind regards,

    Jenna

     

    From: Tom Brown <bounce-tombrown3568@tessituranetwork.com>
    Sent: 6/15/2015 7:25:49 PM

    Before going to an electronic presentation of ticket on Mobile Devices, our Front of House folks would like to know how the experience has been.  In particular with a seated event, with an intermission where patrons might get separated from the person who purchased the tickets.

    --Tom