Hello All!
I have an organization that requested the functionality to "buy your ticket and then buy one for another, the theatre will give it to a patron unable to afford a ticket" with the suggested price being $20 as they have choose your own pricing. So buy one ticket buy another ticket for donation.
Any ideas on how to accomplish this in both Tessitura and TNew?
Thank you for your suggestions!
Nicole Weber, Community Box Office Manager
Heath, thanks for pinging that. I think Katina White was remembering that same thread. Unrelated, your comment on it is equal parts helpful and silly... the perfect combo. lol
Can anybody confirm that the Add On page is included with TNEW v16 but is an additional paid feature/plugin on tnew v7?
thanks Jen! And thanks for the reminders of the little gremlins in pricing rules that inevitably gives people grief unless they're reminded of them, like you did!
the challenge we have with doing anything check out related is that we run a community box office and a few of the clients all use our single TNEW site. I was also looking for checkout survey functionality that was based on MOS/Production Season, etc. A bunch of those features are on for every purchase pathway, or off.
OMG YES! This is the thread. Thanks Heath Wilder!
Thanks for the shout out Heath! Glad my issues could help someone else.
If anyone else is doing something like this, I'd be down to tag team a TLCC panel.
Glad my issue isn't unique!
We ended up setting ours up as a standalone fee. Then we run a daily Ticketing Fee Revenue report to see how many physical passes we can add to the pile. Once a patron needs one, we hand a physical pass to them, they fill it out (it has an email spot so our marketing team can email them about all of our free days/times), they hand the pass back to our Front Desk team which goes in Marketing's mailbox at the end of the day. In the Order screen we just use the Pay It Forward ticket type in our GA performance, which is $0.
Once we run out of physical passes we have to wait for generous people to buy more.
Nicole is out today so I'm gonna work on it (cracks ticket office setup knuckles). We are trying to use TNEW v7 so I'm going to go the dummy perf route with message-only rules/links, etc. Then we'll exchange them into the correct perfs as needed. I'll let you know how it goes!
I'd also say yes to co-presenting but Nicki LeGrand and I already submitted a proposal to the final installment of our "so now you're a dba?!" series.
Does anybody know what the heck this means?
Trying to link to the Messaging Tab page of the v15 documentation, seems to be a bug with linking to that page.
https://docs.tessitura.com/Help_System_v151h/Tessitura.htm?CSHID=Message_Only&auth=L%2fkVZwQUDffizXmXKhsx5HORNSvICp6Kj76fP1%2fJvx0%3d#Pricing%20Rules/Messaging%20Tab.htm