Hello All!
I have an organization that requested the functionality to "buy your ticket and then buy one for another, the theatre will give it to a patron unable to afford a ticket" with the suggested price being $20 as they have choose your own pricing. So buy one ticket buy another ticket for donation.
Any ideas on how to accomplish this in both Tessitura and TNew?
Thank you for your suggestions!
Nicole Weber, Community Box Office Manager
In case you missed it, Chelsea brought this up in the DBA Community Group last month and there were a few alternative ideas there.
@KC Rep, Codashti McAllister uses the GC method
I think BOGO / Pay-it-forward could be a good TLCC panel.
Heath, thanks for pinging that. I think Katina White was remembering that same thread. Unrelated, your comment on it is equal parts helpful and silly... the perfect combo. lol
OMG YES! This is the thread. Thanks Heath Wilder!
Glad my issue isn't unique!
We ended up setting ours up as a standalone fee. Then we run a daily Ticketing Fee Revenue report to see how many physical passes we can add to the pile. Once a patron needs one, we hand a physical pass to them, they fill it out (it has an email spot so our marketing team can email them about all of our free days/times), they hand the pass back to our Front Desk team which goes in Marketing's mailbox at the end of the day. In the Order screen we just use the Pay It Forward ticket type in our GA performance, which is $0.
Once we run out of physical passes we have to wait for generous people to buy more.