Abandon Cart emails - P2

This is how we have it set up: 

• Part 1 Abandoned Cart automation (once active) will continuously be listening for any contact that visits your tickets/kcstarlight.com/cart URL, and who is not currently within the automation itself. If that criteria is met, it will wait 3 hours before sending them an email (if at any point within those 3 hours, the contact visits the above 'reciept' URL they will be removed from this automation and not be sent the abandoned cart email).
• Part 2 Abandoned Cart automation (once active) will continuously be listening for any contact that visits your tickets.kcstarlight.com/cart/reciept URL. Once someone does visit that URL, this automation will remove them from wherever they are in the Part 1 Abandoned Cart automation.

This is based on being logged in I assume? 

Good question. We require people to login to check out but I don't know if the automation requires that. 

Good question. We require people to login to check out but I don't know if the automation requires that. 

How else would it contact them?

I assume it is Gawain Lavers, there isn't any other way to find them I believe.