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Ticket Exchanges Online

Former Member
Former Member $organization

Hi!

I'd be really interested to hear from any organisations that are processing ticket exchanges online and the processes you have around exchanges online. If you offer this service online please drop me a line or if attending the conference it would be great to meet up!

Thanks,

Caspian

  • $organization

    Hi Caspian -

    We do offer ticket exchanges online - and it is a live exchange. Our web implementer who coded it - ASCII Interactive (Alan Draper) - will be at the conference as well as myself. I won't have anything I can show you as we're dark for the summer right now, but if you track one of us down, I'm sure we could babble about it for a bit.

    Heather
    Seattle Rep 

  • Former Member
    Former Member $organization in reply to Heather Laidlaw Kraft (she/her)

    Hi Heather,

    Thanks for your message - hope to catch up sometime next week!

    Caspian

  • $organization
    Hi Caspian,

    We are doing online exchanges as well. It's been very successful.  I'll be at the Conference, if you would like an overview. I also have a deck somewhere with screenshots of the flow. I can dig it up and send it to you, if you are interested.

    Thanks,
    Patrick


    -----Original message-----
    From: Caspian Turner <bounce-caspianturner9368@tessituranetwork.com>
    To:     "Fitzgerald, Patrick" <fitzgerald@trustarts.org>
    Sent:     Fri, Jul 12, 2013 08:40:57 GMT+00:00
    Subject:     Re: [Tessitura Web Forum] Ticket Exchanges Online

    Hi Heather,

    Thanks for your message - hope to catch up sometime next week!

    Caspian

    From: Heather Kraft <bounce-heatherlaidlawkraft3507@tessituranetwork.com>
    Sent: 7/11/2013 12:22:11 PM

    Hi Caspian -

    We do offer ticket exchanges online - and it is a live exchange. Our web implementer who coded it - ASCII Interactive (Alan Draper) - will be at the conference as well as myself. I won't have anything I can show you as we're dark for the summer right now, but if you track one of us down, I'm sure we could babble about it for a bit.

    Heather
    Seattle Rep 




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  • $organization

    I would be interested in chatting with you all as well. We are hoping to implement on-line exchanges here at First Stage for next season. It would be great if I could talk with one of you with our web developers, Adage, about best practices you all have in this area.

     

    See you all Sunday!!

     

    Christopher Cuhel, Patron Services Manager

    First Stage

    Transforming Lives Through Theater

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Patrick FitzGerald
    Sent: Friday, July 12, 2013 10:12 AM
    To: Christopher Cuhel
    Subject: Re: [Tessitura Web Forum] Ticket Exchanges Online

     

    Hi Caspian,

    We are doing online exchanges as well. It's been very successful.  I'll be at the Conference, if you would like an overview. I also have a deck somewhere with screenshots of the flow. I can dig it up and send it to you, if you are interested.

    Thanks,
    Patrick



    -----Original message-----

    From: Caspian Turner <bounce-caspianturner9368@tessituranetwork.com>
    To:     "Fitzgerald, Patrick" <fitzgerald@trustarts.org>
    Sent:     Fri, Jul 12, 2013 08:40:57 GMT+00:00
    Subject:     Re: [Tessitura Web Forum] Ticket Exchanges Online

    Hi Heather,

    Thanks for your message - hope to catch up sometime next week!

    Caspian

    From: Heather Kraft <bounce-heatherlaidlawkraft3507@tessituranetwork.com>
    Sent: 7/11/2013 12:22:11 PM

    Hi Caspian -

    We do offer ticket exchanges online - and it is a live exchange. Our web implementer who coded it - ASCII Interactive (Alan Draper) - will be at the conference as well as myself. I won't have anything I can show you as we're dark for the summer right now, but if you track one of us down, I'm sure we could babble about it for a bit.

    Heather
    Seattle Rep 




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    ______________________________________________________________________
    This email has been scanned by the Symantec Email Security service.
    For more information please visit: http://www.symanteccloud.com
    ______________________________________________________________________




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Christopher Cuhel

    I'll be at the Conference as well.

    If you guys are meeting in one place to talk about this I'd like to be in on it so you don't have to repeat yourself a thousand times.

    Thanks.

    Adria

     

  • Former Member
    Former Member $organization in reply to Adria Gunter

    Hi Patrick,

    That would be great to see some screen shots if you could email them over to me sometime! My email is caspian.turner@glyndebourne.com 

    and Adria, that's a good idea! Maybe we (all the people in this thread) could arrange to meet up during one of the lunch or coffee breaks? I'll post put a message up a little later today re timings and place.

    Thanks everyone

    Caspian

  • Former Member
    Former Member $organization in reply to Former Member

    Hi everyone,

    Would people be interested in meeting tomorrow during the regional user group slot to talk about exchanges online?

    This is between 8-8.45am and we could probably meet in the atrium or something?

    Caspian

  • $organization

    I’ll plan on being there. I will try to demo our online exchange flow, for those interested.

     

    Thanks,

    Patrick

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Caspian Turner
    Sent: Wednesday, July 17, 2013 3:09 PM
    To: Fitzgerald, Patrick
    Subject: RE: [Tessitura Web Forum] Ticket Exchanges Online

     

    Hi everyone,

    Would people be interested in meeting tomorrow during the regional user group slot to talk about exchanges online?

    This is between 8-8.45am and we could probably meet in the atrium or something?

    Caspian

    From: Caspian Turner <bounce-caspianturner9368@tessituranetwork.com>
    Sent: 7/14/2013 10:42:13 AM

    Hi Patrick,

    That would be great to see some screen shots if you could email them over to me sometime! My email is caspian.turner@glyndebourne.com 

    and Adria, that's a good idea! Maybe we (all the people in this thread) could arrange to meet up during one of the lunch or coffee breaks? I'll post put a message up a little later today re timings and place.

    Thanks everyone

    Caspian




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    ______________________________________________________________________
    This email has been scanned by the Symantec Email Security service.
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  • $organization
    Patrick, is it possible you could also email me a few screen shots? I won't be able to meet you tomorrow morning but I'd really be interested in how you accomplished this.

    Thanks!

    Sent from my Verizon Wireless 4G LTE DROID


    Patrick FitzGerald <bounce-patrickfitzgerald8839@tessituranetwork.com> wrote:

    I’ll plan on being there. I will try to demo our online exchange flow, for those interested.

     

    Thanks,

    Patrick

     

     

    From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Caspian Turner
    Sent: Wednesday, July 17, 2013 3:09 PM
    To: Fitzgerald, Patrick
    Subject: RE: [Tessitura Web Forum] Ticket Exchanges Online

     

    Hi everyone,

    Would people be interested in meeting tomorrow during the regional user group slot to talk about exchanges online?

    This is between 8-8.45am and we could probably meet in the atrium or something?

    Caspian

    From: Caspian Turner <bounce-caspianturner9368@tessituranetwork.com>
    Sent: 7/14/2013 10:42:13 AM

    Hi Patrick,

    That would be great to see some screen shots if you could email them over to me sometime! My email is caspian.turner@glyndebourne.com 

    and Adria, that's a good idea! Maybe we (all the people in this thread) could arrange to meet up during one of the lunch or coffee breaks? I'll post put a message up a little later today re timings and place.

    Thanks everyone

    Caspian




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    ______________________________________________________________________
    This email has been scanned by the Symantec Email Security service.
    For more information please visit: http://www.symanteccloud.com
    ______________________________________________________________________




    You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization

    Hi there. I am following up on this thread to see who else is processing online ticket exchanges. I would love to speak to you to find out more about your implementation and procedures.

    Thank you

    Susan