Is the following scenario possible?
We are TNEW users. We would like to have multiple online promotion codes associated to multiple allocation maps of the same show using the same Mode of Sale and pricetype. Customer ranking is not applicable as these groups are not in our database.
For example GroupA could go online and purchase tickets with the others in their group/allocation by using PromoCodeA. GroupB would use PromoCodeB and have access to a different set of seats/allocations in the same performance.
My testing seems to show that I can only have one allocation map per show. Am I missing something?
It’s true that there is only one Map per show, but that Map can have 25 different Allocations. Two different Allocations cannot; however, occupy the same seat.
You could go in through Season Maintenance and make your adjustments directly to the individual performance in the Allocation tab, without choosing a specific map to apply.
Does that make sense?
Let me know.
Nicole
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Shelley Salinas Sent: Thursday, October 25, 2012 2:43 PM To: Nicole Keating Subject: [Tessitura Web Forum] Multiple allocation maps per show
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I will test that. And how does the specific promo code only bring up that one allocation?
Shelley Salinas
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Nicole Keating Sent: Thursday, October 25, 2012 2:04 PM To: Shelley Salinas Subject: RE: [Tessitura Web Forum] Multiple allocation maps per show
I would set a specific MOS to only have access to that Allocation.
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Shelley Salinas Sent: Thursday, October 25, 2012 4:08 PM To: Nicole Keating Subject: RE: [Tessitura Web Forum] Multiple allocation maps per show
You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! You were sent this email automatically because you subscribed to the Tessitura Web forum. You may reply to this message to post to the Web forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
To clarify here, this will only work if you are using multiple modes of sale, one for each different allocation. I believe though, Shelly, that you said you only want to use one mode of sale, which isn’t really possible when working with allocations.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
That would be ideal but I could consider 2 different modes of sale. Are you saying make one allocation map with 2 different codes and associate each one with a different MOS?
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Kevin Sheehan Sent: Thursday, October 25, 2012 4:00 PM To: Shelley Salinas Subject: RE: [Tessitura Web Forum] Multiple allocation maps per show
Yes. That’s pretty much how allocations work.
And to clarify Nicole’s point about maps, you don’t have to build an allocation map in Facility Manager. Those are templates, just like the hold code maps you build there. If it’s not something you are going to reuse for different performances, you should just go into Season Maintenance, select the performance in question, and apply the allocation codes directly to the performance.