Is the following scenario possible?
We are TNEW users. We would like to have multiple online promotion codes associated to multiple allocation maps of the same show using the same Mode of Sale and pricetype. Customer ranking is not applicable as these groups are not in our database.
For example GroupA could go online and purchase tickets with the others in their group/allocation by using PromoCodeA. GroupB would use PromoCodeB and have access to a different set of seats/allocations in the same performance.
My testing seems to show that I can only have one allocation map per show. Am I missing something?
Yes. That’s pretty much how allocations work.
And to clarify Nicole’s point about maps, you don’t have to build an allocation map in Facility Manager. Those are templates, just like the hold code maps you build there. If it’s not something you are going to reuse for different performances, you should just go into Season Maintenance, select the performance in question, and apply the allocation codes directly to the performance.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com