Lag in webapi update

In the GetProduction,  GetProductionDetail, GetPerformance and GetPerformanceDetail Calls, the data is cached by the API for 10 minutes.

From the API doc

Data retrieved for GetProductions is cached by the API for 10 minutes after the initial method call.  Restarting the API's application pool in IIS will delete this cache.

Marty Jones

Database Administrator

Omaha Performing Arts
1200 Douglas Street

Omaha, Nebraska 68102

P 402.661.8469  |  F 402.345.0222    

Marty.Jones@omahaperformingarts.org

www.omahaperformingarts.org

For tickets, call Ticket Omaha at 402.345.0606

Hello,

I notice that when I make some changes to production data that it takes about 15 minutes for our api web pages to reflect the changes. Say if I change the Title of a show from Romeo and Juliet to Hamlet, it would not reflect immediately.

So my question is, Is this because of the way our web pages were created? Or is there a web service that grabs all the data from Tessitura every so many minutes. If that is the case. what is the name of the procedure / service?

Christian

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Hi Christian,

Many of the API methods that pull performance information cache data.  Here is a list of all API methods that cache data and for how long:

• GetCountries - 1 hr
• GetKeywords - 1 hr
• GetKeywordsEx - 1 hr
• GetPackageDetail - 10 min
• GetPackageDetailEx - 10 min
• GetPackages - 10 min
• GetPackagesEx - 10 min
• GetPackagesEx2 – 10 min
• GetPackagesEx3 – 10 min
• GetPerformanceAvailability - 10 min
• GetPerformanceDetail - 10 min
• GetPerformanceDetailEx - 10 min
• GetPerformances - 10 min
• GetPerformancesEx - 10 min
• GetPerformancesEx2 - 10 min
• GetPerformancesEx3 - 10 min
• GetProductionCredits - 10 min
• GetProductionDetail - 10 min
• GetProductionDetailEx - 10 min
• GetProductionDetailEx2 - 10 min
• GetProductions - 10 min
• GetProductionsEx - 10 min
• GetProductionsEx2 - 10 min
• GetProductionsEx3 - 10 min
• GetStateProvince - 1 hr
• GetStateProvinceEx- 1 hr
• GetVenue - 1 hr

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

1 888 643 5778 ext 329 Office

ksheehan@tessituranetwork.com

You can force the cache to clear by restarting the IIS application pool for your website, or by making a small change to the API's web.config file which causes .Net to recompile and pull all new data.

Gregg Stickney

Application Support Specialist/Manager Knowledgebase

Tessitura Network

This can be cleared if needed correct?