Lag in webapi update

Hello,

I notice that when I make some changes to production data that it takes about 15 minutes for our api web pages to reflect the changes. Say if I change the Title of a show from Romeo and Juliet to Hamlet, it would not reflect immediately.

So my question is, Is this because of the way our web pages were created? Or is there a web service that grabs all the data from Tessitura every so many minutes. If that is the case. what is the name of the procedure / service?

Christian

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  • Hi Christian,

     

    Many of the API methods that pull performance information cache data.  Here is a list of all API methods that cache data and for how long:

     

    • GetCountries - 1 hr
    • GetKeywords - 1 hr
    • GetKeywordsEx - 1 hr
    • GetPackageDetail - 10 min
    • GetPackageDetailEx - 10 min
    • GetPackages - 10 min
    • GetPackagesEx - 10 min
    • GetPackagesEx2 – 10 min
    • GetPackagesEx3 – 10 min
    • GetPerformanceAvailability - 10 min
    • GetPerformanceDetail - 10 min
    • GetPerformanceDetailEx - 10 min
    • GetPerformances - 10 min
    • GetPerformancesEx - 10 min
    • GetPerformancesEx2 - 10 min
    • GetPerformancesEx3 - 10 min
    • GetProductionCredits - 10 min
    • GetProductionDetail - 10 min
    • GetProductionDetailEx - 10 min
    • GetProductionDetailEx2 - 10 min
    • GetProductions - 10 min
    • GetProductionsEx - 10 min
    • GetProductionsEx2 - 10 min
    • GetProductionsEx3 - 10 min
    • GetStateProvince - 1 hr
    • GetStateProvinceEx- 1 hr
    • GetVenue - 1 hr

     

     

    Kevin Sheehan

    Documentation & Learning Resources Specialist

    Tessitura Network

    1 888 643 5778 ext 329 Office

    ksheehan@tessituranetwork.com

     

  • This can be cleared if needed correct?

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