Hello,
I notice that when I make some changes to production data that it takes about 15 minutes for our api web pages to reflect the changes. Say if I change the Title of a show from Romeo and Juliet to Hamlet, it would not reflect immediately.
So my question is, Is this because of the way our web pages were created? Or is there a web service that grabs all the data from Tessitura every so many minutes. If that is the case. what is the name of the procedure / service?
Christian
You can force the cache to clear by restarting the IIS application pool for your website, or by making a small change to the API's web.config file which causes .Net to recompile and pull all new data.
Gregg Stickney
Application Support Specialist/Manager Knowledgebase
Tessitura Network
From: Tessitura Web Forum [mailto:forums-tessitura-web@tessituranetwork.com] On Behalf Of Jon Ballinger Sent: Friday, May 21, 2010 10:17 AM To: Gregg Stickney Subject: RE: [Tessitura Web Forum] Lag in webapi update
This can be cleared if needed correct?
From: Kevin Sheehan <bounce-kevinsheehan4372@tessituranetwork.com> Sent: 5/21/2010 8:47:09 AM
Hi Christian,
Many of the API methods that pull performance information cache data. Here is a list of all API methods that cache data and for how long:
Kevin Sheehan
Documentation & Learning Resources Specialist
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com
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I was noticing the same things as Christian here when making changes, so thanks everyone for the explanations.
Duane
Thanks everyone. That is exactly what I needed.
Christian @ The Tech Museum