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Ticket fees

Carol Ciulla
$organization

 

Our organization is adding a facility fee, as a per ticket fee.  Can someone tell me; Does this fee show in the shopping cart &/Or in the E-mail confirmation attributed to each ticket, or as a total amount  in the calculation at the end of the ticket order---as the Transaction fee is displayed ?

 

Thanks,

Carol

Box Office Manager

Rockport Music

 

 

 

  • $organization

    Just peeked at your site... looks like you folks are on TNEW. This is a configurable setting. If you check in the system table LTR_TNEW_CART_SETTINGS, there is a setting called showIndivFees. If that's set to Y then it will break out the fees by their individual names. If it's set to N it will simply total the fees for the current order. That setting should affect both the display in the cart and in the email confirmation.

  • $organization

    Many thanks!

     

    Carol Ciulla

    Box Office Manager

    Rockport Music

    978-546-7391 X 102

    www.rockportmusic.org

    Picture1

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian Graham
    Sent: Thursday, January 10, 2013 8:02 PM
    To: Carol Ciulla
    Subject: Re: [Tessitura Ticketing Forum] Ticket fees

     

    Just peeked at your site... looks like you folks are on TNEW. This is a configurable setting. If you check in the system table LTR_TNEW_CART_SETTINGS, there is a setting called showIndivFees. If that's set to Y then it will break out the fees by their individual names. If it's set to N it will simply total the fees for the current order. That setting should affect both the display in the cart and in the email confirmation.

    From: Carol Ciulla <bounce-carolciull6102@tessituranetwork.com>
    Sent: 1/10/2013 12:11:54 PM

     

    Our organization is adding a facility fee, as a per ticket fee.  Can someone tell me; Does this fee show in the shopping cart &/Or in the E-mail confirmation attributed to each ticket, or as a total amount  in the calculation at the end of the ticket order---as the Transaction fee is displayed ?

     

    Thanks,

    Carol

    Box Office Manager

    Rockport Music

     

     

     




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