Our organization is adding a facility fee, as a per ticket fee. Can someone tell me; Does this fee show in the shopping cart &/Or in the E-mail confirmation attributed to each ticket, or as a total amount in the calculation at the end of the ticket order---as the Transaction fee is displayed ?
Thanks,
Carol
Box Office Manager
Rockport Music
Many thanks!
Carol Ciulla
978-546-7391 X 102
www.rockportmusic.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian GrahamSent: Thursday, January 10, 2013 8:02 PMTo: Carol CiullaSubject: Re: [Tessitura Ticketing Forum] Ticket fees
Just peeked at your site... looks like you folks are on TNEW. This is a configurable setting. If you check in the system table LTR_TNEW_CART_SETTINGS, there is a setting called showIndivFees. If that's set to Y then it will break out the fees by their individual names. If it's set to N it will simply total the fees for the current order. That setting should affect both the display in the cart and in the email confirmation.
From: Carol Ciulla <bounce-carolciull6102@tessituranetwork.com>Sent: 1/10/2013 12:11:54 PM
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