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Getting Shows live on the web

Lauren Halliwell
$organization

I am in the process of building a new show for our gala performance at the Ballet.  I am not quite ready for it to be live on the web  yet, but I will need it to be available for purchase very soon.  I've tested it, putting in what I believe is all the correct info, making the on sale dates for the Web MOS today, and I do not see it online on our site anywhere.  Is there something else I am missing?

Lauren Halliwell

lhalliwell@balletsj.org

408.288.2800 ext 212

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  • $organization
    > I dont think so...I am not sure what the is. What is the security
    application?

    > Hi Lauren,
    > Have you assigned the Web MOS to the appropriate security group in the
    > security application? That's the step I always forget.From: Lauren
    > Halliwell
    > Sent: 9/18/2012 4:52:22 PM
    >
    > I am in the process of building a new show for our gala performance at the
    > Ballet. I am not quite ready for it to be live on the web yet, but I
    > will need it to be available for purchase very soon. I've tested it,
    > putting in what I believe is all the correct info, making the on sale
    > dates for the Web MOS today, and I do not see it online on our site
    > anywhere. Is there something else I am missing?
    > Lauren Halliwell
    > lhalliwell@balletsj.org
    > 408.288.2800 ext 212
    >
    >
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  • Former Member
    Former Member $organization in reply to Lauren Halliwell

    Hi Lauren, there should be a small handful of users at your org with access to the security application, perhaps the box office manager, finance manager, IT manager, etc.

  • $organization in reply to Former Member

    Another place to check is that your website has a current source code in T_DEFAULTS.  Our sources expire each season and we have to update that field with the new source or the website does not work.

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