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Amount off order?

Amy Aldrich
$organization

Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount.  Any ideas as to how to make this work?

Thanks! 

  • Former Member
    Former Member $organization

    You could either do a variable price ticket where you reduce the ticket prices or expense the $20 to a marketing  GL, but I think those are the only ways to do something like that. 

     

    Nicole

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich
    Sent: Wednesday, March 21, 2012 4:59 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Amount off order?

     

    Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount.  Any ideas as to how to make this work?

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Hi Amy,

     

    In v10 there isn’t a great way to do it.  You can make it work using editable pricing, but your box office staff will have to manually calculate how to distribute the discount across the tickets in the order.

     

    In v11, though, there is a new feature called Allocate Price, which you can use to set a price for the order as a whole and then it will automatically distribute that price among the tickets in the order.  You can read about it here under the Editing the Total Ticket Price heading.

     

    With either option, you can’t do it on the web without adding some custom logic to your website to manage when to apply the discount.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich
    Sent: Wednesday, March 21, 2012 4:59 PM
    To: Kevin Sheehan
    Subject: [Tessitura Ticketing Forum] Amount off order?

     

    Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount.  Any ideas as to how to make this work?

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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    Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date: 03/22/12

  • Former Member
    Former Member $organization

    How fancy!

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Thursday, March 22, 2012 9:41 AM
    To: Nicole Keating
    Subject: RE: [Tessitura Ticketing Forum] Amount off order?

     

    Hi Amy,

     

    In v10 there isn’t a great way to do it.  You can make it work using editable pricing, but your box office staff will have to manually calculate how to distribute the discount across the tickets in the order.

     

    In v11, though, there is a new feature called Allocate Price, which you can use to set a price for the order as a whole and then it will automatically distribute that price among the tickets in the order.  You can read about it here under the Editing the Total Ticket Price heading.

     

    With either option, you can’t do it on the web without adding some custom logic to your website to manage when to apply the discount.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich
    Sent: Wednesday, March 21, 2012 4:59 PM
    To: Kevin Sheehan
    Subject: [Tessitura Ticketing Forum] Amount off order?

     

    Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount.  Any ideas as to how to make this work?

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    No virus found in this message.
    Checked by AVG - www.avg.com
    Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date: 03/22/12




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Kevin,

     

    This just made me VERY excited. I can’t wait for this functionality.

     

    Christopher Cuhel, Patron Services Manager

    First Stage

    Transforming Lives Through Theater

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Thursday, March 22, 2012 8:41 AM
    To: Christopher Cuhel
    Subject: RE: [Tessitura Ticketing Forum] Amount off order?

     

    Hi Amy,

     

    In v10 there isn’t a great way to do it.  You can make it work using editable pricing, but your box office staff will have to manually calculate how to distribute the discount across the tickets in the order.

     

    In v11, though, there is a new feature called Allocate Price, which you can use to set a price for the order as a whole and then it will automatically distribute that price among the tickets in the order.  You can read about it here under the Editing the Total Ticket Price heading.

     

    With either option, you can’t do it on the web without adding some custom logic to your website to manage when to apply the discount.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich
    Sent: Wednesday, March 21, 2012 4:59 PM
    To: Kevin Sheehan
    Subject: [Tessitura Ticketing Forum] Amount off order?

     

    Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount.  Any ideas as to how to make this work?

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    No virus found in this message.
    Checked by AVG - www.avg.com
    Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date: 03/22/12




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization
    Thanks for your help!

    >>> "Kevin Sheehan"
    3/22/2012 9:40 AM >>>

    Hi Amy,

    In v10 there isn’t a great way to do it. You can make it work using
    editable pricing, but your box office staff will have to manually
    calculate how to distribute the discount across the tickets in the
    order.

    In v11, though, there is a new feature called Allocate Price, which you
    can use to set a price for the order as a whole and then it will
    automatically distribute that price among the tickets in the order. You
    can read about it here (
    http://www.tessituranetwork.com/Help_System/Content/Ticket_Order_Processing/Editing%20Prices.htm
    ) under the Editing the Total Ticket Price heading.

    With either option, you can’t do it on the web without adding some
    custom logic to your website to manage when to apply the discount.

    Kevin Sheehan
    Senior Documentation & Learning Resources Specialist
    Tessitura Network
    +1 888 643 5778 x 329
    ksheehan@tessituranetwork.com

    From: Tessitura Ticketing Forum
    [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy
    Aldrich
    Sent: Wednesday, March 21, 2012 4:59 PM
    To: Kevin Sheehan
    Subject: [Tessitura Ticketing Forum] Amount off order?

    Marketing wants to offer a promotion where its a specific dollar value
    off of an entire order. I can't figure out how to do this. I was
    thinking about making a negative fee, but you can't use a negative fee
    amount. Any ideas as to how to make this work?
    Thanks!



    This message was sent automatically to you by www.tessituranetwork.com
    because you subscribed to the Tessitura Ticketing Forum. You may reply
    to this message to post to the Ticketing forum or visit the site to
    search, read and post to the forums. In the interest of keeping the
    forum posts from becoming cluttered, we encourage you to delete previous
    message text from your reply before sending. Thank you!

    No virus found in this message.
    Checked by AVG - www.avg.com
    Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date:
    03/22/12



    This message was sent automatically to you by www.tessituranetwork.com
    because you subscribed to the Tessitura Ticketing Forum. You may reply
    to this message to post to the Ticketing forum or visit the site to
    search, read and post to the forums. In the interest of keeping the
    forum posts from becoming cluttered, we encourage you to delete previous
    message text from your reply before sending. Thank you!
  • $organization in reply to Kevin Sheehan

    Oh, Kevin. You've made my day.

  • $organization
    Kevin!

    Thanks for this. I played with this today and I LOVE it. Thanks so much. We will put this to good use. 

    Janna

    Sent from my iPhone

    On Mar 22, 2012, at 9:40 AM, "Kevin Sheehan" <bounce-kevinsheehan4372@tessituranetwork.com> wrote:

    Hi Amy,

     

    In v10 there isn’t a great way to do it.  You can make it work using editable pricing, but your box office staff will have to manually calculate how to distribute the discount across the tickets in the order.

     

    In v11, though, there is a new feature called Allocate Price, which you can use to set a price for the order as a whole and then it will automatically distribute that price among the tickets in the order.  You can read about it here under the Editing the Total Ticket Price heading.

     

    With either option, you can’t do it on the web without adding some custom logic to your website to manage when to apply the discount.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich
    Sent: Wednesday, March 21, 2012 4:59 PM
    To: Kevin Sheehan
    Subject: [Tessitura Ticketing Forum] Amount off order?

     

    Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount.  Any ideas as to how to make this work?

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    No virus found in this message.
    Checked by AVG - www.avg.com
    Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date: 03/22/12




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!