Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount. Any ideas as to how to make this work?
Thanks!
Hi Amy, In v10 there isn’t a great way to do it. You can make it work using editable pricing, but your box office staff will have to manually calculate how to distribute the discount across the tickets in the order. In v11, though, there is a new feature called Allocate Price, which you can use to set a price for the order as a whole and then it will automatically distribute that price among the tickets in the order. You can read about it here under the Editing the Total Ticket Price heading. With either option, you can’t do it on the web without adding some custom logic to your website to manage when to apply the discount. Kevin Sheehan Senior Documentation & Learning Resources Specialist Tessitura Network +1 888 643 5778 x 329 ksheehan@tessituranetwork.com From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich Sent: Wednesday, March 21, 2012 4:59 PM To: Kevin Sheehan Subject: [Tessitura Ticketing Forum] Amount off order? Marketing wants to offer a promotion where its a specific dollar value off of an entire order. I can't figure out how to do this. I was thinking about making a negative fee, but you can't use a negative fee amount. Any ideas as to how to make this work? Thanks! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date: 03/22/12 This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Hi Amy,
In v10 there isn’t a great way to do it. You can make it work using editable pricing, but your box office staff will have to manually calculate how to distribute the discount across the tickets in the order.
In v11, though, there is a new feature called Allocate Price, which you can use to set a price for the order as a whole and then it will automatically distribute that price among the tickets in the order. You can read about it here under the Editing the Total Ticket Price heading.
With either option, you can’t do it on the web without adding some custom logic to your website to manage when to apply the discount.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amy Aldrich Sent: Wednesday, March 21, 2012 4:59 PM To: Kevin Sheehan Subject: [Tessitura Ticketing Forum] Amount off order?
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1913 / Virus Database: 2114/4886 - Release Date: 03/22/12