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Inactive reasons

Tatiana Jofat
$organization

Hello,

We're looking for options on how to name the Inactive Reason for an idividual patron who's record does not qualify to be targeted for solicitations or marketing.  We want to inactivate the record but are looking for examples of how we can describe the reason. 

Any suggestions?

 

Thank you

Tatiana

 

Parents
  • $organization

    Thanks Lucie,

    We don’t inactivate those records either.  We give them a restriction and suppress them. 

    We’re cleaning up sort of “dummy” records that were created as place holders.

     

    Thanks everyone.

     

    From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Lucie Spieler
    Sent: Monday, February 13, 2012 4:46 PM
    To: Tatiana Jofat
    Subject: RE: [Tessitura Customer Service Forum] Inactive reasons

     

    Just to throw a small spanner in the works…

     

    We don’t inactivate accounts that have asked us not to contact them so that we can suppress them at the mail house from outside lists.

     

    Lucie

     

    ______________________________

    Lucie Spieler
    IT Development and Training Manager

    Editor, Season Program

    FLORIDA GRAND opera
    8390 NW 25th Street
    Miami, FL 33122
    305.854.1643 x. 1521
    Box Office: 800.741.1010
    To Give a Gift: 305.403.3315
    www.FGO.org

    2011-2012     • 71ST SEASON • LOVE FORBIDDEN, NOT FORGOTTEN
    Luisa Fernanda     • La rondine • Rigoletto • Roméo et Juliette

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Customer Service Forum. You may reply to this message to post to the Customer Service forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Thanks Lucie,

    We don’t inactivate those records either.  We give them a restriction and suppress them. 

    We’re cleaning up sort of “dummy” records that were created as place holders.

     

    Thanks everyone.

     

    From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Lucie Spieler
    Sent: Monday, February 13, 2012 4:46 PM
    To: Tatiana Jofat
    Subject: RE: [Tessitura Customer Service Forum] Inactive reasons

     

    Just to throw a small spanner in the works…

     

    We don’t inactivate accounts that have asked us not to contact them so that we can suppress them at the mail house from outside lists.

     

    Lucie

     

    ______________________________

    Lucie Spieler
    IT Development and Training Manager

    Editor, Season Program

    FLORIDA GRAND opera
    8390 NW 25th Street
    Miami, FL 33122
    305.854.1643 x. 1521
    Box Office: 800.741.1010
    To Give a Gift: 305.403.3315
    www.FGO.org

    2011-2012     • 71ST SEASON • LOVE FORBIDDEN, NOT FORGOTTEN
    Luisa Fernanda     • La rondine • Rigoletto • Roméo et Juliette

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Customer Service Forum. You may reply to this message to post to the Customer Service forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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