Hi Folks,
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We are currently exploring the option of selling tickets to our fundraising events through our website via T-New. Where we have a ticket price that includes a donation component, we are at a loss as to how we might automatically generate a tax deductible receipt for the donation component without having to split the payments at checkout. Any suggestions are most welcome!
Many thanks,
Rosemary
Duane, are users able to select a number of “Gala Tickets” or is it presumed just one ticket (contribution) per purchase?
Thank you!
Matthew Snyders
COCA
From: Shelley Salinas Sent: Wednesday, February 01, 2012 2:44 PM To: 'Tessitura Ticketing Forum' Cc: Matthew Snyders Subject: RE: [Tessitura Ticketing Forum] Tickets With Donation Component
I am very interested in your progress Duane. Our Gala is in April and we’d like to have ticket sales online by next week. Keep us posted!
Thanks,
Shelley
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Duane Woods Sent: Wednesday, February 01, 2012 2:06 PM To: Shelley Salinas Subject: Re: [Tessitura Ticketing Forum] Tickets With Donation Component
We are also using TNEW. With our test site I am currently exploring the possibility of using its Contributions functionality for our Gala coming up in May, as the Gala is an Elevated Event.
Gala Tickets would be included as an option in the dropdown box for Gift selections. Once this is selected, Gala-specific content would populate this page. Information could be collected here including names of guests, food selection, special requests, etc. Upon completion of the transaction the payment goes on account and a csi is generated. The Development Department would then run a csi report for this specific activity, follow up with the patron on requests and process the Contribution/Gala Tickets purchase using the Gala-On Account payment method.
I'm just in the initial stages at the moment, but do want to be able to offer this event as an online option.
Duane
From: Rosemary Carrick <bounce-rosemarycarrick6960@tessituranetwork.com> Sent: 1/31/2012 7:29:35 PM
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Hi Duane,
I'm hoping that you can share news about great success......or cautionary notes about pitfalls to avoid!
ERIC
Hi Duane,We are also interested in what the result of your TNEW site was. Do you have any info you can share?
Thanks!
Hello Celyne,
With my former organization we did not decide to go this route, instead focussing on using direct contact with the patron to collect the additional information. Also there were some complications going this route in our organization, as the tax deductible portion of the ticket price was not determined until well after tickets were going on sale (tax receipts issued post-event) so logistically did not seem the right approach at that time.
Having said that, this is certainly doable, at least with TNEW, which Edmonton Opera uses. Here is an example from the TNEW demo site utilizing the Contribution path for this purpose:
http://express.tessituranetwork.com/dev/contribute.aspx?don=19&fieldAmt=
If you have any questions in how to set something like this up for your site please submit a TASK ticket in the Web Products workspace.
Hope this helps!