Last Friday we had a 7 PM performance go off sale exactly at 7, even though it was set to go off sale at 8. I have checked everything I can think of -- MOS says off sale at 8, price map says off sale at 8, default end date says the same. This was the full price adult ticket, set up when the season was created.
If anyone can suggest another place for me to look, or another avenue to pursue, I'd appreciate it. Thanks, Cindy
I don’t use the publish dates field, so that is not it.
We have also checked that the time on the server is correct, and that the time on our PCs is correct and in the right time zone.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda FreemanSent: Tuesday, December 07, 2010 11:02 AMTo: Cindy WilderSubject: Re: [Tessitura Ticketing Forum] performance going off sale too soon
What about the publish dates?
From: Cindy Wilder <bounce-lucindawilder5216@tessituranetwork.com>Sent: 12/7/2010 12:43:05 PM
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Have you checked the end dates on your price types?