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Student Ticketing Online

Elizabeth Martignetti
$organization

I was wondering how different organizations handle student ticketing, particularly online.

Do you offer online student ticketing? Do you restrict access via offers or MOS, use rankings, or other methods? Do you verify student status before or during purchase, or at will-call? What limits do you impose?

Looking for any and all input from any type of organization.

 

  • $organization

    We offer student pricing online and HABO all the tickets at the box office for verification of student status. It is a separate price type and we pretty much offer it across all our performances.

    Heather
    Seattle Rep 

  • $organization

    Same here – our student price is $5 off the regular ticket price and is generally available via the web. We also have student rush that we just do at the window.

     

    -p.

     

    PATRICK SCHLEY | Marketing & Sales Manager | Milwaukee Repertory Theater
    Patty & Jay Baker Theater Complex | 108 East Wells Street | Milwaukee, WI 53202
    414.290.0710 tel | 414.224.9097 fax | pschley@milwaukeerep.com
    Website: www.milwaukeerep.com | Facebook: www.facebook.com/milwrep | Twitter: twitter.com/milwrep

     

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  • $organization in reply to Patrick Schley (Past Staff Member)

    Essentially the same thing here. Student (and senior and military for that matter) are all available online, and we check IDs at will-call.

  • $organization in reply to A. Freeman

    Same here. We also have a custom ticket element to print the number of discounted seats that need validation of some sort on the ticket header.

  • Former Member
    Former Member $organization
    Hello all,

    We're in our 6th year of the "NExT" ticket program for college students.
    https://www.lyricopera.org/next/index.aspx

    Fulltime college students have to register online and then they're
    periodically sent a promo code for $20 tickets to certain operas. Each
    fall they're asked to reactivate their account if they're still a fulltime
    student.

    Here's how it's set up in Tessitura:

    An attribute is assigned when they register, so we promote accounts with
    the current attribute.

    Sales are online only in a unique MOS, with a unique price type. We use
    Offers and allocate seats. They're limited to 4 tix per login.

    Previous to this season, the buyers didn't know their seat location until
    they picked up their tix at Will Call, which also served as an ID check.
    This season NExT is 100% print-at-home, so the buyers know their locations
    when the tix arrive in their inbox after the transaction. They can't
    select their own seat. Seats are assigned based on our best available map.
    The ID check now happens with the ticket-taker at the point of entry.

    Feel free to contact me directly for more details on the program.

    Thanks,
    Mary

    Mary Mueller
    Assistant Director of Ticketing Services
    Lyric Opera of Chicago
    20 N Wacker Dr Ste 840
    Chicago, IL 60606
    t: 312-827-5607
    f: 312-332-8120
    mmueller@lyricopera.org
    http://www.lyricopera.org
  • $organization

    Another (non-Tessitura) organization I work for offers student pricing to online customers with a ".edu" e-mail address. Checking for this kind of address is built into the web code. The tickets are print-at-home and no college ID card is required.

    -Michael

  • $organization

    Hi- We have students fill out a registration form at our box office, and verify ID at the time.  We give them a constituency that expires at the end of our season.  We tie a web ranking through TR_WEB_RANKING and set up a dedicate MOS with a price type/price map limited to these constituents.  This way we avoid having to veryfiy student status at performance time.  We do the same thing with Senior/Military rush, though we use a dedicated MOS and Web Ranking, with the constituencies expiring at 5 years for active military and no expiration for seniors.  Best of luck! -Mark