Gift shops

Patrick,

We do have a gift shop at Seattle Rep – it’s actually managed by our volunteer organization.  They order most of the merchandise, staff the shop with volunteers, and keep track of sales – any proceeds from the shop are then donated back to the Rep at the end of each fiscal year.

We have all kinds of stuff for sale in our gift shop – some show-related, a lot not.  Since we don’t do the ordering, we don’t have a huge say in what they stock – we do allow them to sell merchandise that we’ve made for shows or seasons (coffee mugs, t-shirts, all of our posters, etc.), but the rest of the merchandise is totally up to them.

As far as I know, none of the current merchandise is from anyone who works here – except for the theatre-specific stuff, it’s all from outside vendors.

Christy

Christy Carlson | Sales Director | 206.443.2210 x1003| Fax: 206.443.2379
SEATTLE REPERTORY THEATRE | www.seattlerep.org | 155 Mercer Street, PO Box 900923, Seattle, WA 98109 | In Lower Queen Anne at Seattle Center
COMING SOON | God of Carnage Oct. 1-24, 2010 | Three Tall Women Oct. 22-Nov. 28, 2010  
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Hello fellow Tessiturians! Posted this to the Marketing forum last week but didn't see any responses, so here's another go...

Just an informal questionnaire for you all.

Do you have a lobby gift shop? Or some other form of merchandising operation? Who manages it? Marketing? Ticketing? FOH? What kind of "stuff" is the most popular?

We are slowly but surely trying to introduce a gift shop to our lobby but at this point, we're not sure who should be in charge of it and what kinds of things it should have. There is a great grassroots effort on the part of our production artisans to sell their own creations, but there is also a desire to have Rep-branded merch and show-specific merch.

Any suggestions or pointers would be appreciated.

Thanks!

Patrick Schley
Marketing & Sales Manager
Milwaukee Repertory Theater
pschley@milwaukeerep.com

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Hi Patrick…here is some information on our gift shop, if you need more information please let me know.

·         We have a gift shop in the lobby of the Holland Center, a satellite location at the Orpheum Theater and a system in place to sell or help the visiting artists sell merchandise.

·         We have a separate Retail department under Finance that runs the gift shop, does the ordering and handles artists’ merch.

·         In the shop the most popular merchandise is jewelry and scarves, music related statues and gifts.

Thanks,

Ashley Voorhees

avoorhees@omahaperformingarts.org

Hello fellow Tessiturians! Posted this to the Marketing forum last week but didn't see any responses, so here's another go...

Just an informal questionnaire for you all.

Do you have a lobby gift shop? Or some other form of merchandising operation? Who manages it? Marketing? Ticketing? FOH? What kind of "stuff" is the most popular?

We are slowly but surely trying to introduce a gift shop to our lobby but at this point, we're not sure who should be in charge of it and what kinds of things it should have. There is a great grassroots effort on the part of our production artisans to sell their own creations, but there is also a desire to have Rep-branded merch and show-specific merch.

Any suggestions or pointers would be appreciated.

Thanks!

Patrick Schley
Marketing & Sales Manager
Milwaukee Repertory Theater
pschley@milwaukeerep.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Patrick,

We have three gift shops (four if you count online) which are managed by our commercial department. They sell your general gift shop stuff, a selection is available from here: https://shop.southbankcentre.co.uk/ as well as gift memberships and hopefully gift vouchers in time for Christmas.

If you have any questions I’m happy to help.

Gary

Hello fellow Tessiturians! Posted this to the Marketing forum last week but didn't see any responses, so here's another go...

Just an informal questionnaire for you all.

Do you have a lobby gift shop? Or some other form of merchandising operation? Who manages it? Marketing? Ticketing? FOH? What kind of "stuff" is the most popular?

We are slowly but surely trying to introduce a gift shop to our lobby but at this point, we're not sure who should be in charge of it and what kinds of things it should have. There is a great grassroots effort on the part of our production artisans to sell their own creations, but there is also a desire to have Rep-branded merch and show-specific merch.

Any suggestions or pointers would be appreciated.

Thanks!

Patrick Schley
Marketing & Sales Manager
Milwaukee Repertory Theater
pschley@milwaukeerep.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Shelley,

Our online shop is a Drupal module which is managed by the commercial department via the CMS. It’s much easier that way as they can control the inventory without having to go through the ticket office, also our finance department are not keen on merchandise going through Tessitura.

I remember seeing a TNEW demo site which had some sort of package merchandise on sale, not sure how this was achieved though.

If you need any more info let me know.

Gary

Hi Gary,

Your online shopping looks great!  Is that done through Tessitura?  If so, how?  We would like to move our lobby merch sales online too.  Right now we have a "T-Shirt" facility with the sizes set as "sections".  Could that translate online with TNEW?

www.southbankcentre.co.uk

Ticket Office: 0844 847 9910

Southbank Centre is a Registered Charity No. 298909

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This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!