Gift shops

Patrick Schley (Past Staff Member) $organization over 15 years ago

Hello fellow Tessiturians! Posted this to the Marketing forum last week but didn't see any responses, so here's another go...

Just an informal questionnaire for you all.

Do you have a lobby gift shop? Or some other form of merchandising operation? Who manages it? Marketing? Ticketing? FOH? What kind of "stuff" is the most popular?

We are slowly but surely trying to introduce a gift shop to our lobby but at this point, we're not sure who should be in charge of it and what kinds of things it should have. There is a great grassroots effort on the part of our production artisans to sell their own creations, but there is also a desire to have Rep-branded merch and show-specific merch.

Any suggestions or pointers would be appreciated.

Thanks!

Patrick Schley
Marketing & Sales Manager
Milwaukee Repertory Theater
pschley@milwaukeerep.com

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Gary Halliday $organization over 15 years ago

Hi Shelley,

Our online shop is a Drupal module which is managed by the commercial department via the CMS. It’s much easier that way as they can control the inventory without having to go through the ticket office, also our finance department are not keen on merchandise going through Tessitura.

I remember seeing a TNEW demo site which had some sort of package merchandise on sale, not sure how this was achieved though.

If you need any more info let me know.

Gary

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Shelley Salinas
Sent: 03 November 2010 20:21
To: Halliday, Gary
Subject: RE: [Tessitura Ticketing Forum] Gift shops

Hi Gary,

Your online shopping looks great! Is that done through Tessitura? If so, how? We would like to move our lobby merch sales online too. Right now we have a "T-Shirt" facility with the sizes set as "sections". Could that translate online with TNEW?

From: Gary Halliday <bounce-garyhalliday7201@tessituranetwork.com>
Sent: 11/3/2010 12:27:46 PM

Hi Patrick,

We have three gift shops (four if you count online) which are managed by our commercial department. They sell your general gift shop stuff, a selection is available from here: https://shop.southbankcentre.co.uk/ as well as gift memberships and hopefully gift vouchers in time for Christmas.

If you have any questions I’m happy to help.

Gary

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
Sent: 28 October 2010 16:54
To: Halliday, Gary
Subject: [Tessitura Ticketing Forum] Gift shops

Hello fellow Tessiturians! Posted this to the Marketing forum last week but didn't see any responses, so here's another go...

Just an informal questionnaire for you all.

Do you have a lobby gift shop? Or some other form of merchandising operation? Who manages it? Marketing? Ticketing? FOH? What kind of "stuff" is the most popular?

We are slowly but surely trying to introduce a gift shop to our lobby but at this point, we're not sure who should be in charge of it and what kinds of things it should have. There is a great grassroots effort on the part of our production artisans to sell their own creations, but there is also a desire to have Rep-branded merch and show-specific merch.

Any suggestions or pointers would be appreciated.

Thanks!

Patrick Schley
Marketing & Sales Manager
Milwaukee Repertory Theater
pschley@milwaukeerep.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

www.southbankcentre.co.uk

Ticket Office: 0844 847 9910

Southbank Centre is a Registered Charity No. 298909

______________________________________________________________________

This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

_______________________________________________________________________

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

www.southbankcentre.co.uk

Ticket Office: 0844 847 9910

Southbank Centre is a Registered Charity No. 298909

______________________________________________________________________

This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

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Gary Halliday $organization over 15 years ago

Hi Shelley,

Our online shop is a Drupal module which is managed by the commercial department via the CMS. It’s much easier that way as they can control the inventory without having to go through the ticket office, also our finance department are not keen on merchandise going through Tessitura.

I remember seeing a TNEW demo site which had some sort of package merchandise on sale, not sure how this was achieved though.

If you need any more info let me know.

Gary

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Shelley Salinas
Sent: 03 November 2010 20:21
To: Halliday, Gary
Subject: RE: [Tessitura Ticketing Forum] Gift shops

Hi Gary,

Your online shopping looks great! Is that done through Tessitura? If so, how? We would like to move our lobby merch sales online too. Right now we have a "T-Shirt" facility with the sizes set as "sections". Could that translate online with TNEW?

From: Gary Halliday <bounce-garyhalliday7201@tessituranetwork.com>
Sent: 11/3/2010 12:27:46 PM

Hi Patrick,

We have three gift shops (four if you count online) which are managed by our commercial department. They sell your general gift shop stuff, a selection is available from here: https://shop.southbankcentre.co.uk/ as well as gift memberships and hopefully gift vouchers in time for Christmas.

If you have any questions I’m happy to help.

Gary

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
Sent: 28 October 2010 16:54
To: Halliday, Gary
Subject: [Tessitura Ticketing Forum] Gift shops

Hello fellow Tessiturians! Posted this to the Marketing forum last week but didn't see any responses, so here's another go...

Just an informal questionnaire for you all.

Do you have a lobby gift shop? Or some other form of merchandising operation? Who manages it? Marketing? Ticketing? FOH? What kind of "stuff" is the most popular?

We are slowly but surely trying to introduce a gift shop to our lobby but at this point, we're not sure who should be in charge of it and what kinds of things it should have. There is a great grassroots effort on the part of our production artisans to sell their own creations, but there is also a desire to have Rep-branded merch and show-specific merch.

Any suggestions or pointers would be appreciated.

Thanks!

Patrick Schley
Marketing & Sales Manager
Milwaukee Repertory Theater
pschley@milwaukeerep.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

www.southbankcentre.co.uk

Ticket Office: 0844 847 9910

Southbank Centre is a Registered Charity No. 298909

______________________________________________________________________

This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

_______________________________________________________________________

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

www.southbankcentre.co.uk

Ticket Office: 0844 847 9910

Southbank Centre is a Registered Charity No. 298909

______________________________________________________________________

This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

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