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Rollover Error

Lea Ann Reed
$organization

Hey all!

I am testing our rollover and have come across an error I have not gotten before and was hoping someone might be able to shed some light on what is happening.  Here is the error:

Failed Reason = Reserved, Unpaid

I was thinking that when I rolled these over that the seats would be reserved but unpaid so am curious as why this would show up as an error.

Thanks for your help!

Lea Ann Reed
Manager of Sales
Kansas City Repertory Theater

Parents
  • $organization

    I think that means the seat trying to be rolled into is already reserved. So the rollover is failing because the seat in question is not available.

  • $organization in reply to A. Freeman
    Amanda's correct - that's exactly what it means.  Sadly, I get this error every time I test rollovers, so I'm quite familiar with it.  :)
     
    Christy
     
    Christy Carlson | Senior Sales Manager | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | 155 Mercer Street, PO Box 900923, Seattle, WA 98109 | In Lower Queen Anne at Seattle Center
    ON SALE NOW | Fences Mar 26-Apr 18 | An Iliad Apr 9-May 16

    Seattle Rep is closed on Mondays

    twitter.com/seattlerep | facebook.com/seattlerep | blog.seattlerep.org

    Please consider the environment before printing this e-mail  


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Wednesday, March 10, 2010 3:26 PM
    To: Christy Carlson
    Subject: Re: [Tessitura Ticketing Forum] Rollover Error

    I think that means the seat trying to be rolled into is already reserved. So the rollover is failing because the seat in question is not available.

    From: Lee Ann Reed <bounce-leaannreed1055@tessituranetwork.com>
    Sent: 3/10/2010 5:17:40 PM

    Hey all!

    I am testing our rollover and have come across an error I have not gotten before and was hoping someone might be able to shed some light on what is happening.  Here is the error:

    Failed Reason = Reserved, Unpaid

    I was thinking that when I rolled these over that the seats would be reserved but unpaid so am curious as why this would show up as an error.

    Thanks for your help!

    Lea Ann Reed
    Manager of Sales
    Kansas City Repertory Theater




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • $organization in reply to A. Freeman
    Amanda's correct - that's exactly what it means.  Sadly, I get this error every time I test rollovers, so I'm quite familiar with it.  :)
     
    Christy
     
    Christy Carlson | Senior Sales Manager | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | 155 Mercer Street, PO Box 900923, Seattle, WA 98109 | In Lower Queen Anne at Seattle Center
    ON SALE NOW | Fences Mar 26-Apr 18 | An Iliad Apr 9-May 16

    Seattle Rep is closed on Mondays

    twitter.com/seattlerep | facebook.com/seattlerep | blog.seattlerep.org

    Please consider the environment before printing this e-mail  


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Wednesday, March 10, 2010 3:26 PM
    To: Christy Carlson
    Subject: Re: [Tessitura Ticketing Forum] Rollover Error

    I think that means the seat trying to be rolled into is already reserved. So the rollover is failing because the seat in question is not available.

    From: Lee Ann Reed <bounce-leaannreed1055@tessituranetwork.com>
    Sent: 3/10/2010 5:17:40 PM

    Hey all!

    I am testing our rollover and have come across an error I have not gotten before and was hoping someone might be able to shed some light on what is happening.  Here is the error:

    Failed Reason = Reserved, Unpaid

    I was thinking that when I rolled these over that the seats would be reserved but unpaid so am curious as why this would show up as an error.

    Thanks for your help!

    Lea Ann Reed
    Manager of Sales
    Kansas City Repertory Theater




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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