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Rollover Error

Lea Ann Reed
$organization

Hey all!

I am testing our rollover and have come across an error I have not gotten before and was hoping someone might be able to shed some light on what is happening.  Here is the error:

Failed Reason = Reserved, Unpaid

I was thinking that when I rolled these over that the seats would be reserved but unpaid so am curious as why this would show up as an error.

Thanks for your help!

Lea Ann Reed
Manager of Sales
Kansas City Repertory Theater

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  • $organization in reply to A. Freeman
    Amanda's correct - that's exactly what it means.  Sadly, I get this error every time I test rollovers, so I'm quite familiar with it.  :)
     
    Christy
     
    Christy Carlson | Senior Sales Manager | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | 155 Mercer Street, PO Box 900923, Seattle, WA 98109 | In Lower Queen Anne at Seattle Center
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    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Wednesday, March 10, 2010 3:26 PM
    To: Christy Carlson
    Subject: Re: [Tessitura Ticketing Forum] Rollover Error

    I think that means the seat trying to be rolled into is already reserved. So the rollover is failing because the seat in question is not available.

    From: Lee Ann Reed <bounce-leaannreed1055@tessituranetwork.com>
    Sent: 3/10/2010 5:17:40 PM

    Hey all!

    I am testing our rollover and have come across an error I have not gotten before and was hoping someone might be able to shed some light on what is happening.  Here is the error:

    Failed Reason = Reserved, Unpaid

    I was thinking that when I rolled these over that the seats would be reserved but unpaid so am curious as why this would show up as an error.

    Thanks for your help!

    Lea Ann Reed
    Manager of Sales
    Kansas City Repertory Theater




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