Subscription Campaign Report

Becci,

The Subscription Campaign report has actually been discontinued for new installations.  It is pretty hardcoded, and is most likely not relevant depending on your setup. 

I suggest that you to take a look at Package Sales by Campaign, which allows you to filter the results using a List.  This list could easily be built with a  list of renewing subscribers.

-Ryan

Is anyone using this report to track new vs. renewing susbscribers?  I cannot find any documentation on it.  A prod in the right direction would be great.

If you use it, I would love some insight as to where the data comes from. 

For all others...how do you track your new vs. renewed subs?  We were thinking about using a custom field on the order.  Any superstar ideas?

Thanks!

Becci Brace - TN PAC

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Well, I would not call this a superstar idea..but we use order category.  Our categories are new, renew and change (We also use this for seating purposes.)  We used to then pull this info into a custom report but now I use T-stats for all our subs reporting. 

The nice thing is it doesn’t require custom fields and is easy for the CSR to remember.   It just depends if this is a field you use for other things. 

HTH!

Amanda

Amanda Sheehan

Ticket System Administrator

Cincinnati Playhouse in the Park

Is anyone using this report to track new vs. renewing susbscribers?  I cannot find any documentation on it.  A prod in the right direction would be great.

If you use it, I would love some insight as to where the data comes from. 

For all others...how do you track your new vs. renewed subs?  We were thinking about using a custom field on the order.  Any superstar ideas?

Thanks!

Becci Brace - TN PAC

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!