Subscription Campaign Report

Is anyone using this report to track new vs. renewing susbscribers?  I cannot find any documentation on it.  A prod in the right direction would be great.

If you use it, I would love some insight as to where the data comes from. 

For all others...how do you track your new vs. renewed subs?  We were thinking about using a custom field on the order.  Any superstar ideas?

Thanks!

Becci Brace - TN PAC

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  • Former Member
    Former Member $organization

    Well, I would not call this a superstar idea..but we use order category.  Our categories are new, renew and change (We also use this for seating purposes.)  We used to then pull this info into a custom report but now I use T-stats for all our subs reporting. 

     

    The nice thing is it doesn’t require custom fields and is easy for the CSR to remember.   It just depends if this is a field you use for other things. 

     

     

    HTH!

    Amanda

     

    Amanda Sheehan

    Ticket System Administrator

    Cincinnati Playhouse in the Park

     

     

    From: Becci Strickland [mailto:bounce-beccistrickland7719@tessituranetwork.com]
    Sent: Wednesday, March 03, 2010 7:47 PM
    To: Amanda Sheehan
    Subject: [Tessitura Ticketing Forum] Subscription Campaign Report

     

    Is anyone using this report to track new vs. renewing susbscribers?  I cannot find any documentation on it.  A prod in the right direction would be great.

    If you use it, I would love some insight as to where the data comes from. 

    For all others...how do you track your new vs. renewed subs?  We were thinking about using a custom field on the order.  Any superstar ideas?

    Thanks!

    Becci Brace - TN PAC




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  • Former Member
    Former Member $organization in reply to Former Member

    We take the same approach as Amanda, using Order Status on the Subscription Summary screen, and then pulling into T-Stats for numbers and analysis.

    Duane

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