Is anyone using this report to track new vs. renewing susbscribers? I cannot find any documentation on it. A prod in the right direction would be great.
If you use it, I would love some insight as to where the data comes from.
For all others...how do you track your new vs. renewed subs? We were thinking about using a custom field on the order. Any superstar ideas?
Thanks!
Becci Brace - TN PAC
We use a custom report for our main go-to on subscription reporting, including new vs renew, but from your post I'm guessing you're trying to avoid that route?
Anyway, the report handles the new renew classification using an fyear parameter. So people with slis with subscription pts in seasons with @fyear-1 and @fyear are renew, those with only the latter, new.