Hi all,
We found ourselves in the unenviable position of losing access to Tessitura for about 26 hours last Thursday/Friday, and then again in the few hours prior to Sunday's concert. This, as you might expect, has caused me to start thinking about planning for the future in case this should happen again.
Would you mind sharing what plans you have in place? What reports do you run, and how often do you run them? Who do they get sent to? And all the other stuff...
Thanks, as always!
Lesley
Good morning Lesley,
Great topic! We've actually been working with a consultant to help establish a Disaster Recovery Plan for our consortium since we serve seven different member organizations and Tessitura is pretty essential to a large chunk of operations.
We don't have a fully developed plan yet, but I'd be happy to share once we get some points down.
Thank you,
Brian