Perf Code Format

Hey All, I'm trying to figure out a standardized perf code format for rentals in our spaces. The Smith Center is a new organization, however, I have been using Tessi for quite some time. Although, I've not been at a place with as much rental as we have....as well as having a jazz cabaret, black box studio, and park setting for outdoor performances. I've got a perf code setup that is pretty much the standard I have seen almost everywhere. My struggle is figuring out codes for rentals and those other spaces. I was thinking it would probably be best for those to just use a two letter code that is for each space and go from there. We also have meet & greets and such. We are in the initial stages of set up and want to have some "best practices" to bring to all involved so we have some options. Thanks all for any advice you have. Chris
  • Chris,

    I feel your pain! As a large-ish consortium we've definitely needed to establish some standards around this, in particular where there are custom reports or elements depending on perf codes.

     

    Fully extended, ours might look like this:

    GTCS17BS01 = Granada Theatre Concert Series, Fiscal Year '17, Brian Setzer Orchestra, first performance.

    or

    RENT17AW03 = Rental, Fiscal Year '17, Ali Wong, third performance.

    Your idea of using two digits for identifying the space would work - but I'm curious why that needs to be encoded in the Perf Code? We've developed our code format primarily to avoid ever having duplicate performance codes, so if you're often producing the same event in multiple spaces, I can see the need to distinguish between the event in the park versus the event in the studio!

    Good luck with your standards-setting.

    --Stacey

  • How do staff identify the show?

    In the tehatres I ahve worked in the Perf Code has consisted of a Show identifier, date and a Time slot (normally M(atinee)/E(vening)) in whichever order they chose.

    As a data techie I always wanted to go with full date YYMMDD plus an hour of day (0-9 a-m to cover 0-23) leaving 3 slots available for space and/or event indicator

    This makes sense to me because it sorts by date and time and you have the choice of whether space/eventis more important than date or vice versa. ie D(ate)H(our)S(pace)E(vent), EDSH, ESDH, SEDH, DSEH, DESH and this preference would come down to that first question. As are you looking for the Space, Date or Event first.

    The only reason any of that matters is because perf code is the more easily viewable unique identifier and is often used in drop downs so having a natural flow to it makes it easier for the people seeing/using it on a daily basis.

    Mark

     

  • Hey Chris,

    We have a standars across all our performances, which links back to our GL codes so everything is linked from Artifax to Tessitura to our Finance system.

    We use the first two digits of the year, followed by two letters of the Promoter then two letters of the show (for our event codes in Artifax and the GL codes) and then add an incremented number to the end of this for each show.

    e.g. A run of 3 Eric Clapton show promoted by 3A would be 173AEC01, 173AEC02, 173AEC03

    It works well for us as it's standard across all shows regardless of which space in the building they are in.

    For ancilliary procudcts we also have a standardised set up, car park is 17CAUG01 and restaurants/bars are 17ERAUG01 with the two letters being the restaurant or bars we're selling in.

    Caryl

  • Hey Stacey, We don't have to have the two letter code for the performance. That's a throw back to other organizations I've worked at that were previously Ticketmaster organizations. It seems they have always had a very uniform way of perf code entry in Ticketmaster Host. With that said....I'm amendable to any perf code setup as long as it makes sense for a venue with 4 performance spaces that can have multiple events in Tessitura on any given day. I just transitioned to The Smith Center and we are in onboarding phase of Tessi and I just want to ensure that we start using smartly from the beginning and have as best of data, that will stand the test of time, going into Tessi to start. Thanks for the insight Stacey. See you at TLCC? -Chris
  • Hey Mark, Thanks for all this. I was actually thinking about just using the actual date and that is all. The bigger problem is we have 4 performance spaces in our venue AND education classes AND numerous other things we will be selling in Tessitura. We are currently in the onboarding phase right now. I'm not new to The Network, but new to The Smith Center...and almost everyone here will be new to using Tessi. I want to help make the transition as easy as possible but also ensure we are putting clean data into Tessi from inception that will stand the test of time. :) Thanks for this insight thought. It will help me fashion a better proposal. See you at TLCC? -Chris
  • Hey Caryl, Both Michael Sampson and myself really wanted to put the year at the front end of the perf code as it would sort everything in the drop down by the year the perf is in. Our bigger problem is we have 4 performance spaces that could all have something happening on the same day. Concurrently, we will be selling education classes, education shows, and a plethora of other things and I just want to make sure I have a good plan in place. Although I'm not new to Tessi or The Network, The Smith Center is and I want to ensure that as we onboard Tessi, we are putting in clean data that makes sense and will stand the test of time. I'd be interested in offline chatting this through with you more. I need to get some test data into our test environment so our staff can start playing around with Tessi. On a side note....I'm sure I'll see you at TLCC. :) -Chris
  • To expound a little further on how our staff identifies the show, currently we use Pacciolan and are transitioning to Tessi. Our show codes are set up as such: Hall letter: R for Reynold's Hall, C for Cabaret Jazz, S for Troesh Studio (not sure why), and SP for Symphony Park (we rarely use this perf space as it's outdoors). So currently our show code setup is something like R0713 (if there were a show in Reynold's Hall today). If there is a matinee they do add M...sometimes. And in our Cab Jazz space, if there is a back to back concert, they sometimes put an L at the end for the 2nd show or "later" show. As you can...they could be confusing as there is no year association. I know with the way we can slice and dice reporting in Tessi they year is totally necessary, but it's a helpful tool when selling shows in two calendar years that may have possible same dates. -Chris
  • Former Member
    Former Member $organization in reply to Christopher Cuhel

    Hey Chris,

    Our perf codeas are one character for the space, the date in YYMMDD format and a character for the time slot. For example, M170815E is the Evening performance on 8/15/17 in the MAX theatre. This is a holdover from our previous system, but when we moved to Tessitura our box office was adamant about keeping this system. Our time slots are A-AM, D-Day(for Matinees), E-Evening, L-Late. Since we almost never have more than 4 performances this covers everything. We use D instead of M so that when alphabetizing a list of perf codes they come out in date/time order. Other departments struggle a little bit with the year coming first, but the benefit in the box office and using performance dates rather than perf codes in reporting helps. 

    For events that don't have a specific space I use a replacement for the space and time slot. The space relates to the purpose (E for education, F for fees) The time slot is usually just S for special, to indicate that this isn't a standard event. 

    Dorothy

  • You will indeed see me at TLCC - with my Open Space Space Planning Committee hat on, this could be a really interesting Open Space Discussion to convene ...

    Caryl

  • Hey Dorothy, I really like this concept. What's nice about it is you leave 2 open characters from the 10 character limit, should you need them. Thanks for the insight. :) Going to TLCC? -Chris
  • I'll make sure to find you and bring you gallons of tea or coffee. :) -Chris