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Manually mark seat as "Attended"

Patrick Schley (Past Staff Member)
$organization

Does anyone know if there is a way to manually mark a seat as "Attended?" On occasion we have patrons who have lost their tickets and instead of reprinting them, our venue box office will issue a handwritten admission pass. We'd like to be able to have an accurate count in Tessitura of who attended the show, but I can't seem to find a way of marking a seat as "attended" without scanning the barcode.

 

Thanks for your help!

 

Patrick Schley

First Stage Children's Theater

Parents
  • $organization
    Thanks, Nick. Where do I find the Ticket number without having the physical ticket in front of me? The admission passes written by the venue include the seat location, but no other information.
  • $organization in reply to Patrick Schley (Past Staff Member)

    Patrick,

     

    Try this,

     

    Goto the seat map and right click on the seat and select "Seat History". Where the event is "printed" it should have the ticket number (tkt no).

     

    Marty Jones

    Database Administrator

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Monday, November 30, 2009 11:44 AM
    To: Martin A. Jones
    Subject: Re: [Tessitura Ticketing Forum] Manually mark seat as "Attended"

     

    Thanks, Nick. Where do I find the Ticket number without having the physical ticket in front of me? The admission passes written by the venue include the seat location, but no other information.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Marty Jones
    Aha! Thanks for the tip!

    -p.

    PATRICK SCHLEY | Special Projects Coordinator | First Stage Children’s Theater
    Milwaukee Youth Arts Center | 325 West Walnut Street | Milwaukee, WI 53212
    414.267.2973 tel | 414.267.2976 fax | pschley@firststage.org
    Website: http://www.firststage.org | Facebook: http://www.facebook.com/firststage | Twitter: http://twitter.com/firststage

    On stage at First Stage:
    THE BEST CHRISTMAS PAGEANT EVER | November 27-December 24
    THE THIEF LORD (world premiere!) | January 22-February 14
    Visit www.firststage.org for tickets and information!

    Registration is ongoing for our School Year Academy—teaching Life Skills through Stage Skills.
    Visit www.firststage.org to register!


    From: Marty Jones <bounce-martyjones7649@tessituranetwork.com>
    Reply-To: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com>
    Date: Mon, 30 Nov 2009 12:19:13 -0600
    To: Patrick Schley <pschley@firststage.org>
    Subject: RE: [Tessitura Ticketing Forum] Manually mark seat as "Attended"

    Patrick,
     
    Try this,
     
    Goto the seat map and right click on the seat and select "Seat History". Where the event is "printed" it should have the ticket number (tkt no).
     

    Marty Jones
    Database Administrator

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Monday, November 30, 2009 11:44 AM
    To: Martin A. Jones
    Subject: Re: [Tessitura Ticketing Forum] Manually mark seat as "Attended"
    Thanks, Nick. Where do I find the Ticket number without having the physical ticket in front of me? The admission passes written by the venue include the seat location, but no other information.



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum.  You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending.  Thank you!
Reply
  • $organization in reply to Marty Jones
    Aha! Thanks for the tip!

    -p.

    PATRICK SCHLEY | Special Projects Coordinator | First Stage Children’s Theater
    Milwaukee Youth Arts Center | 325 West Walnut Street | Milwaukee, WI 53212
    414.267.2973 tel | 414.267.2976 fax | pschley@firststage.org
    Website: http://www.firststage.org | Facebook: http://www.facebook.com/firststage | Twitter: http://twitter.com/firststage

    On stage at First Stage:
    THE BEST CHRISTMAS PAGEANT EVER | November 27-December 24
    THE THIEF LORD (world premiere!) | January 22-February 14
    Visit www.firststage.org for tickets and information!

    Registration is ongoing for our School Year Academy—teaching Life Skills through Stage Skills.
    Visit www.firststage.org to register!


    From: Marty Jones <bounce-martyjones7649@tessituranetwork.com>
    Reply-To: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com>
    Date: Mon, 30 Nov 2009 12:19:13 -0600
    To: Patrick Schley <pschley@firststage.org>
    Subject: RE: [Tessitura Ticketing Forum] Manually mark seat as "Attended"

    Patrick,
     
    Try this,
     
    Goto the seat map and right click on the seat and select "Seat History". Where the event is "printed" it should have the ticket number (tkt no).
     

    Marty Jones
    Database Administrator

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Monday, November 30, 2009 11:44 AM
    To: Martin A. Jones
    Subject: Re: [Tessitura Ticketing Forum] Manually mark seat as "Attended"
    Thanks, Nick. Where do I find the Ticket number without having the physical ticket in front of me? The admission passes written by the venue include the seat location, but no other information.



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum.  You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending.  Thank you!
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