I've been asked to help add a "Donated Seat" flag to the printed tickets, so that they aren't re-donated, therefore confusing the reporting.
I've added the "Resold Flag" to the ticket design, but it then prints "Donated Seat" on the tickets. They would rather it say "DFR". Where is this changed? Is it something I can set in ticket design? In the database? I've run out of places to look.
Thanks!
David,
Try using the Mask field of the 'Resold Flag' element to include a case statement.
You could do something along the lines of:
case(val when 'Donated Seat' then 'DFR' else val)
That worked perfectly. Thanks!
I tried finding documentation on how to use that, but was unsuccessful. Where do I look?
You didn’t miss anything. The document on ticket designs is pretty old and missing useful information like this. It is on our list for redoing, but we haven’t reached it yet.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com