Hello,
We had to turn the print flag off for a show in order to change 10% of the house to delivery method Will Call. Once those were printed, we turned the print flag back on. Hundreds of PAHT were queued up to go out while the print flag was off. After turning flag on, no PAHT went out.
Has anyone experienced this and found a solution to it?
Thank you.
If they are still set to PAH, and haven't got a print line in their ticket history, they should be picked up by the job.
The one thing to check is that the DaysInThePast value in your PAH config file covers the orders that are not being picked up, as it may be that the value is very low, and so it's not picking them up.
Caryl
Hi Stephen,
I'm interested to know if you ever found a solution for this?
Thanks,
Janelle
Yes,
Our Print Server was adjusted past 3 days in order to accommodate any orders that were in a queue up to 45 days. Now, when we turn the print flag off for more than 3 days, the Print Server will still take notice of those orders that were in queue.
Thank you,
stephen green | assistant manager, box office stephen@drphillipscenter.org
NEW: 155 E. Anderson Street, Orlando, FL 32801 p 407 839 0119 | f 407 839 0116 | web
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Janelle Torres Sent: Wednesday, September 9, 2015 4:37 PM To: Stephen Green Subject: Re: [Tessitura Ticketing Forum] Forcing PAHT to send if they did not initially
From: Stephen Green <bounce-stephengreen3565@tessituranetwork.com> Sent: 8/21/2015 2:01:22 PM
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