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Forcing PAHT to send if they did not initially

Stephen Green
$organization

Hello,

We had to turn the print flag off for a show in order to change 10% of the house to delivery method Will Call. Once those were printed, we turned the print flag back on. Hundreds of PAHT were queued up to go out while the print flag was off. After turning flag on, no PAHT went out.

Has anyone experienced this and found a solution to it?

 

Thank you.

Parents
  • $organization

    Yes,

     

    Our Print Server was adjusted past 3 days in order to accommodate any orders that were in a queue up to 45 days. Now, when we turn the print flag off for more than 3 days, the Print Server will still take notice of those orders that were in queue.

     

    Thank you,

     

    stephen green | assistant manager, box office  
    stephen@drphillipscenter.org

    NEW: 155 E. Anderson Street, Orlando, FL 32801  
    p 407 839 0119 | f 407 839 0116 | web

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Janelle Torres
    Sent: Wednesday, September 9, 2015 4:37 PM
    To: Stephen Green
    Subject: Re: [Tessitura Ticketing Forum] Forcing PAHT to send if they did not initially

     

    Hi Stephen,

    I'm interested to know if you ever found a solution for this? 

    Thanks,

    Janelle

    From: Stephen Green <bounce-stephengreen3565@tessituranetwork.com>
    Sent: 8/21/2015 2:01:22 PM

    Hello,

    We had to turn the print flag off for a show in order to change 10% of the house to delivery method Will Call. Once those were printed, we turned the print flag back on. Hundreds of PAHT were queued up to go out while the print flag was off. After turning flag on, no PAHT went out.

    Has anyone experienced this and found a solution to it?

     

    Thank you.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Yes,

     

    Our Print Server was adjusted past 3 days in order to accommodate any orders that were in a queue up to 45 days. Now, when we turn the print flag off for more than 3 days, the Print Server will still take notice of those orders that were in queue.

     

    Thank you,

     

    stephen green | assistant manager, box office  
    stephen@drphillipscenter.org

    NEW: 155 E. Anderson Street, Orlando, FL 32801  
    p 407 839 0119 | f 407 839 0116 | web

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Janelle Torres
    Sent: Wednesday, September 9, 2015 4:37 PM
    To: Stephen Green
    Subject: Re: [Tessitura Ticketing Forum] Forcing PAHT to send if they did not initially

     

    Hi Stephen,

    I'm interested to know if you ever found a solution for this? 

    Thanks,

    Janelle

    From: Stephen Green <bounce-stephengreen3565@tessituranetwork.com>
    Sent: 8/21/2015 2:01:22 PM

    Hello,

    We had to turn the print flag off for a show in order to change 10% of the house to delivery method Will Call. Once those were printed, we turned the print flag back on. Hundreds of PAHT were queued up to go out while the print flag was off. After turning flag on, no PAHT went out.

    Has anyone experienced this and found a solution to it?

     

    Thank you.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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