We have a TNEW sales website with SYOS enabled.
My question is - Is there a way to supress the initial fixed graphic page that appears directly before the actual SYOS map?
http://ticketing.greenwichtheatre.org.uk/single/SYOS.aspx?p=52112
We have a small (400 seat) one level auditorium and generally have one seat price. The graphic page takes a few seconds to load and doesn't really add anything to the booking. It feels a bit superfluous and slows the transaction a bit.
Is this something that can be controlled from within System Tables or will I need to contact TNEW via Task?
Thanks
Simon
…whoops! Replied too soon: Melissa Champ here. Thank you for this request, we have heard this feedback as well and have it on our list to be able to skip the birds-eye image and go directly to the seats. We hope to have this in one of our next releases. One thing that some organizations have done is display an image of their facility rather than a map. Here are a couple examples:
http://ticketing.kcrep.org/_QA_/single/SYOS.aspx?p=7344 http://tickets.arenastage.org/_QA_/single/SYOS.aspx?p=18332 http://tickets.arenastage.org/_QA_/single/SYOS.aspx?p=18215 …I’ve submitted it as an enhancement rquest, I really hope it gets dealt with soonish. C.// X.
This actually looks like a pretty good alternative to the graphic.
Do you know how they changed the image to an auditorium pic?
...sorry - replying to the earlier reply about changing the designed graphic to a pic of the theatre